Eno-Obong Pius Udosen
Doha
Summary
Hardworking and dedicated food service professional with vast experience in customer service skills, adept at addressing concerns and ensuring satisfaction while maintaining a friendly and helpful attitude. Detail-oriented team player with strong communication and organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food server
The Coffee Shop, Qatar Duty Free Company
09.2022 - Current
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Increased sales significantly by upselling higher-end products to customers.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Medical Laboratory Internship
Primary Health Center
06.2019 - 12.2019
- Assist healthcare professionals with patient examination and procedures
- Recorded and maintained patient medical histories and vital signs
- Sterilized medical instruments and maintained clean and organized examination room
- Conducted routine laboratory test, such as blood draw and urinalysis
Education
Bachelor Of Science - Microbiology
Akwa Ibom State University
Nigeria 01.2022
Senior Secondary School Certificate Examination -
Federal Government College
Nigeria 03.2016
Skills
- Customer Service
- Teamwork
- Communication Skills
- Ability to work under Pressure
- Microsoft advance knowledge
- Fast learner
Certification
06/2023 Food safety and hygiene , Alison
01/2023 ISO 22000:2018 - Elements of Food Safety Management
System (FSMS), Alison
Interests
Reading, Dancing, Modelling, Gym
Timeline
Food server
The Coffee Shop, Qatar Duty Free Company
09.2022 - Current
Medical Laboratory Internship
Primary Health Center
06.2019 - 12.2019
Bachelor Of Science - Microbiology
Akwa Ibom State University
Senior Secondary School Certificate Examination -
Federal Government College
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