Enrie Chavez
Tulsa,OK
Summary
Accomplished Assistant Manager with a proven track record at QuikTrip, enhancing customer satisfaction and streamlining operations. Skilled in team leadership and money handling. My ability to mentor staff and foster positive customer relations has consistently improved store performance and efficiency.
Overview
8
8
years of professional experience
Work History
Assistant Manager
QuikTrip
Tulsa, OK
04.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Sales Associate
Foot Locker
11.2016 - 12.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Jenk High School
Jenks, OK2019
Skills
- Customer service
- Money handling
- Team leadership
- Time management
Timeline
Assistant Manager
QuikTrip
04.2018 - Current
Sales Associate
Foot Locker
11.2016 - 12.2017
Jenk High School