Summary
Overview
Work History
Education
Skills
Upbringing
Languages
Languages
Certification
Accomplishments
Timeline
Generic

Enrique Chavez

Chesterton,IN

Summary

Results-driven Casino Cage Supervisor with extensive experience in cash management and customer service. Expert in training staff and optimizing operations to elevate team performance and enhance guest satisfaction. Skilled in cash handling, foreign currency exchanges, and managing front money accounts. Committed to delivering high-quality service through strong leadership and organizational capabilities.

Overview

1
1
Language
1
1
Certification
48
48
years of professional experience

Work History

Cage Cashier

Horseshoe Casino
Hammond, Indiana
03.2022 - 09.2026
  • Processed cash transactions accurately and efficiently for customer requests.
  • Assisted customers with inquiries regarding cash gaming and payout options.
  • Provided training and support to new cashiers on operational procedures.

Sales Associate/Light Mechanic/Auto Body Painter

Chavez Used Cars
01.1979 - 01.2023
  • Buffed and finished paint jobs to achieve a smooth, high-quality finish.
  • Positioned spray guns to apply paint accurately on vehicles, ensuring even coverage.
  • Performed essential mechanical tasks to ensure equipment functioned properly.
  • Detailed vehicles through cleaning, waxing, and interior maintenance to enhance overall customer satisfaction.
  • Sale of automobiles/paperwork.
  • This is a family owned business I'm proud to be a part of. We opened in 1956 and are still going strong. I've acquired my strong work ethic and natural ability to ensure client satisfaction from years of grooming from my association with the family business.

Casino Cage Supervisor

Majestic Star Casino/Hard Rock Casino
07.1997 - 12.2022

Recognized as supervisor of the quarter multiple times for outstanding leadership.

Managed vault and warehouse operations to uphold security and efficiency.

Trained, supervised, and evaluated workers to enhance team skills and performance.

Utilized extensive knowledge of cage operations to ensure compliance with protocols.

Responded to and resolved guest inquiries, disputes and issues to maintain guest satisfaction.

  • Employee of the Year nominee.
  • Excellent annual reviews.

Food Supervisor/Trainer

Radisson Star Plaza
01.1994 - 07.1997

Trained new recruits on service protocols and food safety standards.

Led team of 10 to deliver efficient service and maintain high standards.

Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.

Prepared food for over 100 guests, ensuring quality and presentation.

  • Recognized multiple times for exceptional contributions to team success.

Sales/Distribution/Warehouse Associate

Lark Too!
07.1992 - 01.1994

Coordinated distribution of merchandise to 5 sister stores, ensuring timely availability for customers.

Conducted sales training for new team members, enhancing team's product knowledge and sales skills.

Utilized hand-held devices and computers for precise inventory recording and monitoring, supporting inventory accuracy.

Education

No Degree - Elementary Education/Psychology

Purdue University Calumet
Hammond, IN
07-1992

Skills

  • Cash handling
  • Time Management Skills
  • Cash Handling Procedures
  • Operational Compliance
  • Inventory management
  • Inventory Recordkeeping
  • Numerical analysis
  • Quality Control
  • Team Training Techniques
  • Time Management Skills
  • Spanish speaking
  • Inventory management

Upbringing

I was fortunate enough to be raised with both my parents. I was taught to be hardworking, compassionate and respectful toward all people. In my opinion, I feel I have more patience then the average person. I've experienced several circumstances in my life regarding foster care, assisting people with disabilities and currently a loved one with ALZ. It continues to be life changing and has humbled me on becoming a better person through my experience. 

Languages

  • Spanish
  • Spanish

Languages

Spanish
Professional

Certification

  • Foster Pride/Adoption Training Program/Fred Pryor Seminar " How to Supervise People"

Accomplishments

  • Supervisor of the month Winner/Nominee several years/Legends Award/Star Power Award

Timeline

Cage Cashier

Horseshoe Casino
03.2022 - 09.2026

Casino Cage Supervisor

Majestic Star Casino/Hard Rock Casino
07.1997 - 12.2022

Food Supervisor/Trainer

Radisson Star Plaza
01.1994 - 07.1997

Sales/Distribution/Warehouse Associate

Lark Too!
07.1992 - 01.1994

Sales Associate/Light Mechanic/Auto Body Painter

Chavez Used Cars
01.1979 - 01.2023

No Degree - Elementary Education/Psychology

Purdue University Calumet
Enrique Chavez