Enrique Escobar
West Valley City,UT
Summary
Dynamic professional with a proven track record in case management and client advocacy, honed at Valley Behavioral Health Sys. Excelled in problem-solving and organization, significantly enhancing client satisfaction and operational efficiency. Skilled in documentation and conflict resolution, adept at fostering positive outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Case Manager
Valley Behavioral Health Sys
05.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Cna
Caribou Memorial Hospital
02.2020 - 01.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Server
Olive Garden
03.2019 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cna
Futures Through Choices
03.2018 - 02.2020
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Freight Dispatcher
Diba Trucking
05.2011 - 03.2019
- Coached and mentored junior dispatchers, sharing insights and best practices to elevate their performance in managing freight assignments.
- Enhanced customer satisfaction through proactive communication regarding shipment status and addressing concerns promptly.
- Collaborated with warehouse teams to ensure accurate and timely loading of shipments onto trucks for transport.
- Reduced delivery times with strategic route planning, considering factors such as traffic, weather, and driver availability.
- Coordinated effectively between clients, carriers, and internal departments to ensure smooth execution of shipments from pickup to delivery.
- Ensured compliance with all federal and state transportation regulations, mitigating potential risks and legal issues.
- Assisted in the development of departmental budgets by providing accurate forecasts related to staffing needs, equipment requirements, and other resources necessary for successful dispatch operations.
Education
High School Diploma -
Horizonte
Salt Lake City, UT05-2005
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Documentation and reporting
- Conflict resolution
- Positive attitude
- Email and telephone etiquette
- Client advocacy
Certification
- Adult Behavioral health Case Management certidficate.
- CNA Certified
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Case Manager
Valley Behavioral Health Sys
05.2024 - Current
Cna
Caribou Memorial Hospital
02.2020 - 01.2023
Server
Olive Garden
03.2019 - 02.2020
Cna
Futures Through Choices
03.2018 - 02.2020
Freight Dispatcher
Diba Trucking
05.2011 - 03.2019
- Adult Behavioral health Case Management certidficate.
- CNA Certified
High School Diploma -
Horizonte
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