Hi, I’m
Enrique Esparza
Operations Manager
Channahon,IL
Summary
Seasoned Operations Manager and talented leader with 7 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
9
years of professional experience
Work History
Mainfreight Logistics
Operations Manager
09.2021 - Current
Job overview
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
RJW Logistics
Supervisor/Assistant Manager
06.2019 - 09.2021
Job overview
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Neovia Logistics Services
Team Lead
10.2018 - 12.2019
Job overview
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Home Depot Warehouse
Operator/picker
01.2015 - 07.2017
Job overview
- Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Education
ITT Technical Institute Technology , 565 W Adams St. Chicago ILL 60661
Associate of Applied Science from Computer Engineering Technology
05.2017
Del Vista College, 919 Hunter Drive El Paso Texas 79915
Bachelor of Arts from Electrical, Electronics Engineering Technologies
08.2016
Hubbard High, Chicago, IL
GED
07.2014
Skills
- Program Administration
- Health and safety compliance
- Workflow Optimization
- Process Improvement
- Marketing
Additional Information
I am proficient in all areas of windows excel , windows word , windows outlook,and power point.
KPI'S , SQF , QBR'S , Billing.
Also customer activity reports , pick face set up , cycle counts .
Certified in the following;
Forklift, Reach machine, Clamp machine, Cherry picker, Stock picker, EPJ , Slip sheet machine, counter balance, Both gas, and electric.
Timeline
Operations Manager
Mainfreight Logistics
09.2021 - Current
Supervisor/Assistant Manager
RJW Logistics
06.2019 - 09.2021
Team Lead
Neovia Logistics Services
10.2018 - 12.2019
Operator/picker
Home Depot Warehouse
01.2015 - 07.2017
ITT Technical Institute Technology
Associate of Applied Science from Computer Engineering Technology
Del Vista College
Bachelor of Arts from Electrical, Electronics Engineering Technologies
Hubbard High
GED
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