Enrique Gussman
Beaumont,TX
Summary
Dynamic professional with a proven track record in encrypted data management and exceptional teamwork skills. Excelled in claims processing and fostering collaborative relationships, significantly enhancing operational efficiency. Expert in balancing reconciliation and customer service, ensuring accuracy and satisfaction.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
5
5
years of professional experience
Work History
Medical Biller
Ideal Billing
04.2024 - 12.2024
- Adhered to established standards to safeguard patients' health information.
- Filed and updated patient information and medical records.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Posted payments and collections on regular basis.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Used data entry skills to accurately document and input statements.
Team Member
Chick-fil-A
06.2020 - 02.2021
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Gathered, organized and input information into digital database.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
Residential Home Builder
Jenkins Construction Inc.
09.2019 - 04.2020
- Followed instructions and safety protocols to prevent accidents and injuries.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Provided labor support to carpenters, masons and other skilled trades.
- Installed drywall, siding and other structural components.
- Mixed and poured concrete for variety of projects.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Followed instructions and safety protocols while operating machinery and equipment.
- Developed and maintained courteous and effective working relationships.
Education
Bachelor of Science - Psychology
Lamar University
Beaumont, TX12-2024
Skills
- Claims review
- Information requests
- Balance reconciliation
- Encrypted data management
- Claims processing
- Payment posting
- Teamwork and collaboration
- Medical billing technology
- Cleaning
- Following instructions
- Customer service
- Food safety oversight
Timeline
Medical Biller
Ideal Billing
04.2024 - 12.2024
Team Member
Chick-fil-A
06.2020 - 02.2021
Residential Home Builder
Jenkins Construction Inc.
09.2019 - 04.2020
Bachelor of Science - Psychology
Lamar University
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