Enrique Lona
Midland,TX
Summary
Dedicated and reliable team player with strong experience in customer service, retail, and high-volume environments. Skilled in quality control, workflow optimization, and inventory management. Known for flexibility, clear communication, and consistently delivering excellent customer service. Committed to supporting team goals and ensuring customer satisfaction through strong work ethic and attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Curbside Shopper
Sams Club
06.2024 - 10.2025
- Managed order fulfillment for curbside pickups, ensuring timely and accurate service.
- Assisted customers with product selections and inquiries, enhancing overall shopping experience.
- Coordinated inventory management, maintaining optimal stock levels for efficient operations.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
Store Protection Specialist
Ross Dress for Less
08.2023 - 06.2024
- Monitored store environment to identify and mitigate theft risks.
- Implemented loss prevention strategies to enhance overall security measures.
- Conducted regular audits of inventory and safety protocols.
- Improved customer service quality by providing assistance to shoppers when needed, creating a welcoming atmosphere within the store.
Team Member
Whataburger
02.2022 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Dunbar High School
Fort Worth, TX06-2024
Skills
- Inventory Management
- Customer Satisfaction
- Speed and efficiency
- Goal-oriented mindset
- Heavy lifting
- Retail software proficiency
Certification
- employee of the month (whataburger) April 2023/ March 2022
- top picker of the week may 2025(sams club)
Timeline
Curbside Shopper
Sams Club
06.2024 - 10.2025
Store Protection Specialist
Ross Dress for Less
08.2023 - 06.2024
Team Member
Whataburger
02.2022 - 01.2023
High School Diploma -
Dunbar High School