Summary
Overview
Work History
Education
Skills
Timeline
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Janie Ortiz

New Braunfels,TX

Summary

Professional shopper with proven ability to enhance customer experiences through accurate and timely order fulfillment. Valued for reliability, problem-solving abilities, and collaborative approach to meeting customer needs. Displays strong time management and attention to detail, ensuring high standards in every task.

Overview

1
1
year of professional experience

Work History

Curbside Shopper

HEB Grocery Store
06.2024 - Current
  • Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
  • Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
  • Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.

Cashier

Cavender's Boot City
06.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

New Braunfels High School
2551 Loop 337 New Braunfels TX 78130
05-2024

Skills

  • Customer service
  • Inventory management
  • Order fulfillment
  • Cash handling
  • Technology usage
  • Time management
  • Problem solving
  • Team collaboration

Timeline

Curbside Shopper

HEB Grocery Store
06.2024 - Current

Cashier

Cavender's Boot City
06.2024 - 09.2024

High School Diploma -

New Braunfels High School

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Janie Ortiz