Enrique Nunez
Methuen,MA
Summary
Adept at fostering customer loyalty and enhancing workplace efficiency, I excelled in roles at Best Buy and Panera Bread, where I not only resolved complaints with empathy but also spearheaded cashier training, boosting customer satisfaction. My blend of top-notch customer service and cash handling skills, coupled with a keen attention to detail, consistently elevates the customer experience.
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Best Buy
07.2024 - 12.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Cashier Trainer
Panera Bread
01.2023 - 06.2024
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Helped customers complete purchases, locate items, and join reward programs.
- Established consistency in cashier operations by creating standardized procedures and guidelines for all staff members to follow.
- Increased overall customer satisfaction with efficient and friendly checkout experiences through continuous monitoring and feedback sessions for cashiers.
- Trained team members on cash register operation and cash handling.
Education
High School Diploma -
Lawrence High School
Lawrence, MA06-2023
Skills
- Customer service
- Restocking shelves
- Customer satisfaction
- Workplace safety
- Cleanliness maintenance
- Cash handling
Timeline
Customer Service Cashier
Best Buy
07.2024 - 12.2024
Cashier Trainer
Panera Bread
01.2023 - 06.2024
High School Diploma -
Lawrence High School
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