Enrique Ruiz Velazco
Santa Cruz,California
Summary
Professional Driver offering over 20 years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory.
Skilled at following traffic laws and maintaining top-quality client services. Hardworking employee with customer service, multitasking and time management abilities.
Devoted to giving every customer a positive and memorable experience.
Bilingual individual English/Spanish fluent on both languages with Management skills as well as over 10 years experience driving forklift trucks.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
34
34
years of professional experience
Work History
Personal Driver for Special Needs Students
Adroit Advanced Technologies
Santa Cruz, CA
08.2018 - Current
- Performed pre-trip inspections on the car to ensure it was in safe working order.
- Inspected safety features of vehicle such as lights, brakes, steering, and emergency exits.
- Maintained records regarding daily attendance, student behavior issues, or other pertinent information.
- Followed designated routes, stopping at designated locations, and operating equipment such as wheelchair lifts.
- Monitored student progress during trips to ensure safety and security of all passengers.
- Provided close supervision of special needs students to ensure safe travel environment for them and other passengers.
- Communicated regularly with teachers, administrators, parents and guardians, therapists and other staff members involved in a student's care plan.
General Labor Worker
Design Octaves
Soquel, CA
07.2021 - 08.2023
- Supported crew by learning and completing different tasks.
- Followed safety protocols when operating machinery and equipment.
- Performed manual labor task to detail instructions from supervisors.
- Followed proper procedures and use PPE uphold safety standards
- during assignments .
- Operated equipment properly, adhering to safety protocols and procedures.
- Assisted with clean- up, final touche and other site finish work.
- Assisted skilled workers in their duties.
- Maintained awareness of workplace hazards, diligently following department safety protocol.
- Inspected, identified and delivered materials to stocking areas.
Restaurant Manager
Burger King
Santa Cruz, CA
06.2004 - 09.2006
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Recruited and hired qualified candidates to fill open positions.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
Forklift Operator
Harmony Foods
Santa Cruz, CA
12.1989 - 06.2000
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Ensured safety procedures were followed when operating forklifts.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Loaded pallets onto trailers for shipment.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Operated powered industrial trucks in accordance with OSHA regulations.
- Collaborated with team members on various tasks related to storage and transport operations.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
Education
Some College (No Degree) - Criminal Law
University of Hidalgo State
Pachuca De Soto06.1989
Skills
- Vehicle Maintenance
- Client Relations
- Safety Equipment Verification
- First Aid Certification
- Customer Service
- Valid Driver's License
- Knowledge of Local Area
- GPS Navigation
- Time, Mileage, and Fuel Tracking
- Route Planning and Documentation
- Communication and Interpersonal Skills
- Special Needs Passengers
- Federal and State Driving Regulations
- Customer-Oriented
- Attention to Detail
- Safety-Focused
Languages
English
Professional
Spanish
Native/ Bilingual
References
Terri Wedmuller Vice President of Quality and Manufacturing.
(831) 464-8500 X 15
Francisco Castillo Producction Manager
(831) 464-8500 X 18
Timeline
General Labor Worker
Design Octaves
07.2021 - 08.2023
Personal Driver for Special Needs Students
Adroit Advanced Technologies
08.2018 - Current
Restaurant Manager
Burger King
06.2004 - 09.2006
Forklift Operator
Harmony Foods
12.1989 - 06.2000
Some College (No Degree) - Criminal Law
University of Hidalgo State
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