Summary
Overview
Work History
Education
Skills
Timeline
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Enrique Velazquez

Los Angeles ,CA

Summary

Dynamic and compassionate Wheelchair Agent with a proven track record at ERMC Aviation, adept in wheelchair navigation and disability awareness. Excelled in safely transporting and assisting over 100 passengers, demonstrating professionalism and courtesy. Skilled in baggage handling and pre-boarding checks, I enhanced customer service through effective training of new agents.

Overview

3
3
years of professional experience

Work History

Wheelchair Agent

ERMC Aviation
11.2021 - Current
  • Assisted special needs passengers by transporting and claiming personal baggage and belongings.
  • Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
  • Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.
  • Transported over Number passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.

Education

Paramount High School Senior Campus
14429 S. Downey Ave Paramount, CA 90723 United Sta

Skills

  • Wheelchair navigation
  • Disability awareness
  • Safety awareness
  • Professionalism and courtesy
  • Check-in processes
  • Baggage handling
  • Pre-boarding checking
  • Language proficiency

Timeline

Wheelchair Agent

ERMC Aviation
11.2021 - Current

Paramount High School Senior Campus

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Enrique Velazquez