Summary
Overview
Work History
Education
Skills
Timeline
Generic

Enrique M. Casillas

Gilroy,CA

Summary

Accomplished Global Security Operator with a proven track record at Apple Inc., specializing in executive protection and crisis management. Expert in utilizing advanced security software like Lenel and Vidsys, demonstrating exceptional attention to detail and problem-solving abilities. Skilled in teamwork, ensuring seamless security operations and employee safety through effective collaboration and technology integration.

Overview

9
9
years of professional experience

Work History

Global Security Operator (GSOC)

Apple Inc.
02.2020 - Current
  • Executive Protection, monitor threats through social media, news and surroundings
  • Conduct investigations through the use of video review, badge tracing of restricted spaces and alarm verification
  • Assist employees with verifying access into restricted spaces and (forwarding) them to the appropriate team
  • Manage access control into restricted areas for the purposes of security escorts and vendor work
  • Dispatch field security to various calls for alarm notifications, emergency responses and/or employee service request
  • Liaison between crisis management team and employees effected by natural disasters and various threats
  • Compose event summaries to be sent to management for investigations, emergency events, and/or threats being made towards Apple Inc.


Security Specialist

Security Industry Specialists
05.2019 - 02.2020
  • Provide access control through physically monitoring badge access points
  • Escort and monitor contractors throughout various Apple buildings for construction, maintenance, and other critical work
  • Provide pass-downs for to oncoming specialist to ensure quality of work be maintained between shifts
  • Break relief duties for physical security deployments

Residential Security/Front Desk Receptionist

Allied Universal Security Services
10.2015 - 11.2017
  • Operate C-Cure for video review and passage point software programs
  • Investigate badge access, conduct interior/exterior patrols of property for the purposes of employee safety
  • Assisted with monthly audits of fire extinguishers
  • Compose event summaries after critical incidents occur and/or threats being made

Education

No Degree - Psychology

Cañada College
Redwood City, CA
01.2023

High School Diploma -

Redwood High School
Redwood City, CA
03.2012

Skills

  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration
  • Troubleshooting
  • Experience with Computer Aided Dispatch (CAD), Box, FileMaker, Vidsys, Milestone, eApproval, Lenel, Quip and

    • Valor Incident Management System

  • macOS: iCal, Mail, Numbers, Pages, Keynote
  • Microsoft Office: Word, Excel

Timeline

Global Security Operator (GSOC)

Apple Inc.
02.2020 - Current

Security Specialist

Security Industry Specialists
05.2019 - 02.2020

Residential Security/Front Desk Receptionist

Allied Universal Security Services
10.2015 - 11.2017

No Degree - Psychology

Cañada College

High School Diploma -

Redwood High School

Similar Profiles

CREATE PROFILE
Enrique M. Casillas