Dynamic Office Manager with over 15 years of experience in office administration and case management. Skilled in ensuring regulatory compliance and overseeing payroll processes, contributing to improved operational efficiency and enhanced communication among diverse teams.
Overview
2027
2027
years of professional experience
Work History
HR Assistant
Sundance Product
Gainesville, GA
2001 - 2002
Managed new hire onboarding and termination processes for production employees, facilitating smooth transitions.
Completed payroll procedures for 150+ employees, ensuring timely and accurate processing.
Assisted HR Manager in daily operations, demonstrating reliability and initiative.
Provided interpretation and translation services from English to Spanish for various clients.
Interpreter
Hall Co Health Department
Gainesville, GA
1999 - 2000
Collaborated with staff to improve communication strategies for non-English speaking patients.
Office Manager
Reliance Treatment Center of Statesboro
Statesboro, Georgia
08.2011 - 07.2026
Coordinated activities between front and back-office staff, nurses, and clinicians.
Supervised and trained front office staff, enhancing team efficiency and service quality.
Act as management point of contact for office staff, ensuring accurate completion of administrative and financial functions.
Ensured HR records compliance with regulations while communicating relevant information to administrator, accountant, and employees.
Processed payroll for employees, ensuring accurate and timely payments based on hours worked.
Track financial matters associated with patient payments and bank deposits.
Liaised between patients and clinical support staff to ensure clear communication and address concerns.
Collaborated with staff to develop communication strategies for non-English speaking patients, improving patient engagement.
Counselor
Lanier Treatment Center
Gainesville, GA
09.2009 - 07.2011
Conducted individual counseling sessions, developed treatment plans, and maintained accurate case notes and charting to track patient progress.
Managed comprehensive case load of 50 recovering addicts, providing tailored support throughout recovery process.
Administered drug screenings and documented results, ensuring compliance with Georgia State Regulatory Board, CARF, and other certifying agencies.
Probation Officer, Office Manager
Sentinel Offender Services
Gainesville, GA
03.2005 - 03.2009
Prepared repoficers and coordinated activities with accounting and House Arrest Officer to ensure compliance with protocols.
Managed electronic monitoring systems for probationers to ensure compliance with court orders. with House Arrest - Work Release programs.
Communicate with probationers, legal representatives.
Report to Regional and State Managers as well as Local Court Officials.
Collaborated with staff to develop communication strategies that enhanced understanding for non-English speaking probationers.
Lead Pre-K Teacher
The Salvation Army COH
Gainesville, GA
08.2002 - 03.2005
Designed and implemented age-appropriate lesson plans addressing diverse student needs.
Partnered with parents to enhance children's educational progress and engagement.
Communicated regularly with parents to share insights on student performance and developmental milestones.
Education
Bachelor of Science - Educational Sciences, Major in Educational Psychol
Montemorelos University
Montemorelos, Nuevo Leon Mexico
01-1997
Skills
Office administration
Payroll processing
Financial reporting
Regulatory compliance
Staff training
Case management
Bilingual communication
Timeline
Office Manager
Reliance Treatment Center of Statesboro
08.2011 - 07.2026
Counselor
Lanier Treatment Center
09.2009 - 07.2011
Probation Officer, Office Manager
Sentinel Offender Services
03.2005 - 03.2009
Lead Pre-K Teacher
The Salvation Army COH
08.2002 - 03.2005
HR Assistant
Sundance Product
2001 - 2002
Interpreter
Hall Co Health Department
1999 - 2000
Bachelor of Science - Educational Sciences, Major in Educational Psychol