Ensach Haser
H&r Block
Lacey
1
Language
3
years of professional experience
Adaptable professional with a background in client service coordination and front office operations. Known for enhancing service efficiency and improving guest satisfaction through effective scheduling and communication strategies.
Work History
Client Service Coordinator
1 Year 7 Months- Coordinated client appointments and managed scheduling to enhance service efficiency.
- Assisted clients in understanding tax preparation processes and requirements for seamless experiences.
- Responded to client inquiries promptly, ensuring high satisfaction and retention rates.
- Maintained accurate records of client interactions and documentation for compliance purposes.
Front Office Supervisor
2 Years 2 Months- Supervised front desk operations, ensuring seamless guest check-in and check-out experiences.
- Trained and mentored staff on customer service best practices and operational procedures.
- Managed scheduling and staffing to optimize front office efficiency during peak hours.
- Implemented process improvements that enhanced guest satisfaction and reduced wait times.
Education
No Degree - Business Administration And Management
Skills
Scheduling and planning
Customer relations
Relationship management
CRM software
Languages
chuukese
Native or Bilingual
Timeline
Client Service Coordinator
H&r Block
11.2023 - 06.2025Read More
Front Office Supervisor
Super 8 By Wyndham
06.2022 - 08.2024Read More
South Puget Sound Community College
No Degree from Business Administration And Management
Read More