Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Front Office Specialist
WellStar North Fulton Hospital
Roswell, GA
04.2024 - Current
Managed multi-line phone system, professionally handling incoming calls while simultaneously attending to in-person visitors at the reception desk.
Scheduled appointments, sent reminders and updated master calendar.
Maintained strict confidentiality by securely handling sensitive patient data in accordance with HIPAA regulations.
Determined amounts due and accepted payments.
Sales Lead Manager
Aeropostale
Rome, Ga
07.2019 - Current
As a lead sales manager I help assign daily duties and motivate the sales staff at my retail location
Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
Effectively presented information to customers and responded to questions.
Registrar
Atrium Heath Floya
Rome, GA
02.2023 - 04.2024
Organized, reviewed, and filed paperwork for secure recordkeeping
Developed and implemented registration policies, procedures and timelines for smooth administration processes.
Used critical thinking to break down problems, evaluate solutions and make decisions.
College Volunteer
Atrium Health Floyd Medical Center
Rome, Ga
12.2021 - 02.2023
The responsibilities that I take on as a volunteer rehab aide include: maintaining the treatment area, prepping for therapy sessions, and performing administrative duties.
Pharmacy Technician
CVS Pharmacy
Calhoun, Ga
01.2022 - 08.2022
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Lead Server
The Spires at Berry College
Rome, Ga
01.2021 - 01.2022
Managed high volume dining periods with effective time management and strong multitasking abilities.
Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
Cultivated warm relationships with regular customers.
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Student worker
Sara Hightower Regional Library
Rome, Ga
12.2018 - 05.2019
As a library assistant I helped to keep libraries organized and efficient while assisting patrons as necessary
Normally I assisted patrons with checking materials in and out and sometimes with locating materials for their interest or research attributes.