Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Pharmacy Technician
Express Rx
Pine Bluff
09 2025 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Streamlined prescription processing with accurate data entry and verification of patient information.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Collected co-payments or full payments from customers.
Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Security Guard
Allied Universal Security Services
Pine Bluff
07 2011 - 09 2025
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded quickly to incidents and assessed active situations for security concerns.
Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Enhanced overall security by conducting thorough patrols and monitoring premises.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Completed full building and grounds patrols to spot and investigate concerns.
Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
Promoted to team leader for demonstrating exceptional leadership and security management skills.
Improved inventory control in retail environments, conducting regular checks to prevent loss.
Managed access control systems to ensure authorized entry, maintaining secure environment.
Monitored CCTV cameras and alarm systems for security breaches.
Issued access cards to authorized personnel to monitor access points.
Wrote detailed reports of all security breaches and investigations.
Education
High School Diploma - Graduated With A Office Assistant Certificate
New summit
05.2008
Skills
Answering customer questions
Assisting pharmacists
Interpreting orders
Processing payments
HIPAA
Confidentiality and HIPAA
Patient confidentiality
FDA Drug Safety Guidelines
Medication dispensing
Certification
CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Express Rx
09 2025 - Current
Security Guard
Allied Universal Security Services
07 2011 - 09 2025
High School Diploma - Graduated With A Office Assistant Certificate