Enz Nieves
Haverhill,MA
Summary
- Reliable Technician with undeniable troubleshooting, customer service, and analytics abilities coupled with several years of experience. Proficient in manual and diagnostic tool operations. Punctual and friendly individual possessing excellent manual dexterity and superb hand-eye coordination.
- Driven Apprentice Electrician offering many years of experience. Demonstrated understanding of electrical codes and construction best practices. Flexible approach to problems.
Overview
10
10
years of professional experience
Work History
Lead Technician
Beacon Mobility/NRT
Dracut, MA
10.2021 - Current
- Installed audio and video equipment in various locations.
- Configured and tested audio and video systems to ensure proper operation.
- Troubleshot, repaired, and maintained audio and video equipment.
- Installed and tested GPS systems in accordance with manufacturer's instructions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Initiated new projects that resulted in increased productivity across all departments.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Electrical Apprentice
City and suburban
Haverhill, MA
11.2014 - 06.2016
- Installed electrical wiring and fixtures, such as outlets, switches, circuit breakers, junction boxes and wall sockets.
- Measured, cut and bent wire and conduit using hand tools and power tools.
- Assembled conduits by threading ends together with couplings or clamps.
- Tested continuity of circuits in electrical wiring using testing devices such as ohmmeters, voltmeters and oscilloscopes.
- Calculated load capacities of circuits to ensure conformance to code requirements.
- Installed lighting fixtures such as fluorescent bulbs or LED lights.
- Worked in all weather conditions and on multiple types of ladders and mechanical lifts.
- Worked in team-based environment to accomplish projects.
- Installed new electrical components, fixtures and motors.
- Listened to directives of senior electrical professionals to complete efficient tasks.
- Gathered required tools and equipment for each task to increase efficiency.
- Kept work areas clean, neat and free of hazards.
- Dug trenches and created holes to pull conduit and install supports.
- Kept work areas clean, neat and organized for efficient operations.
- Adhered to company standards and OSHA regulations for work site safety.
Education
High School Diploma -
Greater Lawrence Technical School
Andover, MA06-2016
Skills
- Remote Support Management
- Schematics Interpretation
- System Maintenance
- Product Testing
- Diagnostic Testing
- Team scheduling
- Electrical Systems
- Codes Compliance
- System Testing
Languages
English
Professional
Timeline
Lead Technician
Beacon Mobility/NRT
10.2021 - Current
Electrical Apprentice
City and suburban
11.2014 - 06.2016
High School Diploma -
Greater Lawrence Technical School
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