ENZO HOANG
The Woodlands,TX
Summary
Dedicated individual with a strong commitment to achieving goals and providing exceptional customer service. Proven success in managing academic projects, volunteer work, and extra-curricular activities, showcasing a strong work ethic and character. Professional team player, adept at building strong bonds with coworkers and staff. Continuously striving for personal growth, I approach obstacles as opportunities in my journey.
Overview
5
5
years of professional experience
Work History
Server
The Woodlands Resort Curio Collection
The Woodlands, TX
06.2026 - Current
- Provided Diligent service towards Resort visitors, maintaining a attentive, welcoming and sociable manner
- Kept up with the cleanliness around others and my section, guaranteeing a pristine environment for guests
- Provided food and beverage recommendations, personalizing their orders towards the experience they desire
- Communicated effectively with Bar, kitchen and management to ensure coworkers and guests needs are fulfilled
- Managed multiple premium guests areas and booked reservations. Ensuring attentive and exclusive service
Floral Delivery Driver
PINEY ROSE FLORAL LLC
The Woodlands, TX
09.2025 - 02.2026
- Developed strong relationships with clients, fostering repeat business through exceptional service.
- Optimized vehicle maintenance schedules to ensure reliable transportation of floral products.
- Resolved customer concerns professionally and courteously, enhancing overall client experience.
- Supervised daily delivery operations, mentoring team members on best practices and customer service standards.
Server
SAPPORO JAPANESE BISTRO
The Woodlands, TX
09.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Delivered exceptional customer service in high-volume restaurant environment.
- Managed multiple tables efficiently, ensuring timely food and beverage service.
Concrete Laborer
CALEDONIA CONCRETE CONSTRUCTION
Caledonia, MI
06.2024 - 08.2024
- Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
- Increased productivity through effective teamwork while carrying out tasks like grading surfaces, setting up formwork, or placing rebar reinforcements.
- Collaborated with team members to achieve timely completion of projects, meeting client deadlines and expectations.
Server Assistant
MARKET SUSHI INC
The Woodlands
05.2023 - 03.2024
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Assisted servers in attending to guests needs, ensuring a smooth service flow during peak hours.
- Assisted servers in delivering food and beverages, ensuring timely service and customer satisfaction.
- Maintained cleanliness and organization of dining area, supporting a welcoming atmosphere for guests.
Host
THE REPUBLIC GRILLE
Magnolia, TX
08.2022 - 12.2022
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Lifeguard
VILLASPORT TW LLC
The Woodlands, TX
05.2022 - 08.2022
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Cashier
DAIRY QUEEN
The Woodlands, United States
05.2021 - 08.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Processed customer orders efficiently, ensuring accuracy and speed during peak hours.
- Operated ice cream machines to ensure consistent product quality and adherence to recipes.
Education
High School Diploma -
The Woodlands Highschool
The Woodlands05.2024
Skills
Strong work ethic
Upscale service
Alcohol knowledge
Food knowledge
Product knowledge
Hospitality
Customer service
Time management
Retail sales
Professional appearance
Sales expertise
Professionalism and ethics
Cash handling
Flexible schedule
Heavy equipment operation
Problem-solving
Customer engagement
Timeline
Server
The Woodlands Resort Curio Collection
06.2026 - Current
Floral Delivery Driver
PINEY ROSE FLORAL LLC
09.2025 - 02.2026
Server
SAPPORO JAPANESE BISTRO
09.2024 - 01.2025
Concrete Laborer
CALEDONIA CONCRETE CONSTRUCTION
06.2024 - 08.2024
Server Assistant
MARKET SUSHI INC
05.2023 - 03.2024
Host
THE REPUBLIC GRILLE
08.2022 - 12.2022
Lifeguard
VILLASPORT TW LLC
05.2022 - 08.2022
Cashier
DAIRY QUEEN
05.2021 - 08.2021
High School Diploma -
The Woodlands Highschool