Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Awards
Volunteer Experience
QUALITIES
Affiliations
Accomplishments
Certification
Languages
Websites
References
Timeline
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Epenesa Bethel Eneliko

Epenesa Bethel Eneliko

East Palo Alto,USA

Summary

Dynamic professional with extensive experience at USPS, specializing in customer service and operational efficiency. Proficient in Microsoft Office, with strong interpersonal skills that enhance teamwork and communication. Committed to delivering exceptional results in fast-paced environments while maintaining meticulous attention to detail. Adaptable and positive, consistently focused on creating memorable customer experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Mail Carrier

USPS
East Palo Alto, CA
10.2024 - Current
  • Collected signatures for registered mail items, ensuring proper documentation.
  • Verified accuracy of addresses prior to package delivery, enhancing efficiency.
  • Delivered packages and letters to residential and business customers within assigned area.
  • Informed customers of package arrivals or delays, maintaining open communication.
  • Responded to customer inquiries about postal services and products, providing assistance.
  • Assisted fellow carriers with routes during peak periods to ensure timely deliveries.
  • Operated delivery vehicle in compliance with safety regulations, prioritizing safety.
  • Sorted mail according to route and customer addresses for effective distribution.

Teacher

Tesese Institute of Administrative Studies & Computing
Apia
01.2022 - 01.2023
  • Taught mainly in Business Communication and Office Administration for Level 2 and Level 3 students.
  • Taught practical classes for word processing, including basic skills to use Microsoft Word, Excel, and Access, which are required in most offices.
  • Developed and implemented lesson plans based on curriculum objectives.
  • Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
  • Encouraged critical thinking skills and problem solving strategies among students.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
  • Assessed student performance through tests, quizzes and other assessments.
  • Utilized technology such as interactive whiteboards and online resources to enhance instruction.
  • Prepared and graded subject tests for students.

Office Administrator

Real Estate Samoa
Saleufi
01.2021 - 01.2023
  • Composed correspondence, including letters, emails, memos, and reports.
  • Processed invoices promptly according to established procedures.
  • Scheduled appointments for senior management using Google Calendar.
  • Reviewed employee timesheets for accuracy before payroll processing.
  • Coordinated daily administrative operations to ensure office efficiency.
  • Maintained inventory by monitoring stock levels and placing orders as needed.
  • Developed strong client relationships through exceptional customer service.
  • Organized filing systems, including electronic databases and records.

Front Desk Receptionist

Ministry of Foreign Affairs and Trade
Apia
01.2020 - 01.2020
  • Maintained organized reception area, ensuring prompt attention to all guests.
  • Provided professional customer service by swiftly responding to inquiries via phone and email.
  • Greeted customers warmly, enhancing their experience upon arrival.
  • Answered incoming calls, redirected to appropriate personnel, and recorded messages as needed.
  • Performed administrative tasks including filing, photocopying, and scanning documents.
  • Handled sensitive information confidentially, adhering to privacy policies.
  • Managed incoming and outgoing mail, courier services, and other correspondence efficiently.
  • Executed data entry into computer systems, maintaining accurate customer information records.

Office Administration Intern

Rhema Bible College
Taufusi
01.2020 - 01.2020
  • Maintained organized electronic filing systems for all office documents.
  • Greeted visitors and provided assistance as needed.
  • Scanned documents for digital storage using high-speed scanners.
  • Ordered supplies from vendors to maintain adequate inventory levels.
  • Performed basic bookkeeping, including invoice processing and expense coding.
  • Answered phone calls and responded to emails in a timely manner.
  • Provided reception coverage during staff absences or breaks.
  • Received and distributed mail, letters, and packages efficiently.

Cash Register

Rhema Bible College cantina
Taufusi
01.2020 - 01.2020
  • Executed daily cash register operations with accuracy and efficiency.
  • Balanced cash register transactions to ensure financial integrity.
  • Processed meal payments promptly, enhancing customer service during lunch hours.
  • Conducted cash register reconciliations and deposits to maintain accurate financial records.

Education

Associate's Degree - Administrative Studies & Computing

Tesese Institute of Administrative Studies
Lalovaea, SAMOA
12-2022

Bachelor of Theology - Theological Studies

Rhema Bible Training College
Taufusi, SAMOA
01.2020

Associate of Science - Science Education

National University of Samoa
Papapigalagala, SAMOA
01.2016

High School Diploma -

Robert Louis Stevenson Secondary School
Tafaga, SAMOA
01.2015

Elementary Education

Robert Louis Stevenson Primary School
Lotopa, SAMOA
01.2010

Skills

  • Microsoft Office proficiency
  • Fluent in English and Samoan
  • Influential leadership
  • Confident interpersonal skills
  • Team collaboration and independence
  • Customer service excellence

References

  • Jennifer, Wirth-Sinclair, Administration Head Department, jenny.sinclair@uttermostministries.com, 23842, Rhema Bible Training College
  • Emoni Suisala, Tesese, Director, teseseinst@gmail.com, 21840, Tesese Institute
  • Failo, Crichton, Director/Manager, failo.crichton@gmail.com, 7600320, Real Estate Samoa

Hobbies and Interests

Reading, Hiking, Singing, Cooking & Baking, Watching Mystery Solving footages

Awards

Class of 2019 Valedictorian at Rhema Bible Training College South Pacific, Class of 2022 Valedictorian at the Tesese Institute of Administrative Studies & Computing

Volunteer Experience

  • Mapuifagalele, Community Service, Vailele, 2021, 2021
  • Peacemakers Study Centre, Tutor for children, 2021, 2021
  • Rhema Bible Training College, Children’s Ministry volunteer, Taufusi, 2018, 2020
  • Youth Ministry President, 2017
  • Home Church Sunday school Instructor and Coordinator, 2013

QUALITIES

  • Honesty in all responsibilities
  • Faithful with bylaws and regulations of the organization
  • Punctual – strives to be on time
  • Accountable and reliable with tasks given to me
  • Equality/Fairness/Respectful – treats everyone equally
  • Assertive – confident and bold; willing to remain positive in all situations
  • Neat and organized – in work attire and working environment

Affiliations

  • I enjoy reading during leisure time

Accomplishments

  • Valedictorian for class of 2019 at Rhema Bible Training College South Pacific
  • Valedictorian for class of 2022 at the Tesese Institute of Administrative Studies & Computing
  • Head girl (School President) for Robert Louis Stevenson School, Apia Samoa
  • Youth Director for Church Youth Ministry
  • Director for Church Children's Ministry

Certification

  • Licensed & Ordained Minister of Theology in 2021 at Rhema Bible Training College South Pacific

Languages

English
Full Professional
Samoan
Native/ Bilingual

References

References available upon request.

Timeline

Mail Carrier

USPS
10.2024 - Current

Teacher

Tesese Institute of Administrative Studies & Computing
01.2022 - 01.2023

Office Administrator

Real Estate Samoa
01.2021 - 01.2023

Front Desk Receptionist

Ministry of Foreign Affairs and Trade
01.2020 - 01.2020

Office Administration Intern

Rhema Bible College
01.2020 - 01.2020

Cash Register

Rhema Bible College cantina
01.2020 - 01.2020

Associate's Degree - Administrative Studies & Computing

Tesese Institute of Administrative Studies

Bachelor of Theology - Theological Studies

Rhema Bible Training College

Associate of Science - Science Education

National University of Samoa

High School Diploma -

Robert Louis Stevenson Secondary School

Elementary Education

Robert Louis Stevenson Primary School
Epenesa Bethel Eneliko
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