Ephrem Mdehen
Springfield,VA
Summary
Experienced Restaurant Owner with extensive experience in all aspects of running successful restaurants. Good verbal and written communication, conflict management and organizational abilities. Driven individual with proven history of maximizing productivity and revenue.
Overview
15
15
years of professional experience
Work History
Restaurant Owner/Operator
Ambassel Ethiopian Restaurant
Falls Church, VA
01.2015 - 05.2023
- Carefully Interviewed, Selected, Trained and Supervised Staff
- Led and directed team members on effective methods, operations and procedures
- Estimated food and beverage consumption
- Greeted and welcomed guests to the restaurant
- Oversaw cleaning of the kitchen and made certain that employees conform to food safety and general hygiene principles
- Monitored actions of staff members and took corrective action where needed and intervene in adverse situations
- Performed routine inspections of the restaurant premises to ensure that everything is up to stand
- Took complaints from customers and attempted to resolve them by prioritizing customer satisfaction
- Assisted in planning menus and indulged in marketing activities to increase the restaurant's presence in the industry.
Business Owner/Operator
May General Trading LLC
Hi Melaka, Juba
01.2008 - 10.2014
- Supplied construction materials and other supplies to build makeshift shelters for international aid organizations in South Sudan
- Provided transportations, guesthouse, and other logistics for aid workers.
Education
Information Technology -
Micro link Information Technology College
01.2007
Information Technology -
General Wingate Technical College
01.2005
Senior High School -
Tikur Anbessa Senior High School
01.2003
Skills
- Office management
- Team Communication
- Teamwork
- Operating System
- Network & System Maintenance
- Software Installation
- SQL
- DBA
Volunteer Experience
Young Orthodox Church Christians (YOTC) Group, Delivered interpretations of Amharic spiritual messages for English speaking youth
Timeline
Restaurant Owner/Operator
Ambassel Ethiopian Restaurant
01.2015 - 05.2023
Business Owner/Operator
May General Trading LLC
01.2008 - 10.2014
Information Technology -
Micro link Information Technology College
Information Technology -
General Wingate Technical College
Senior High School -
Tikur Anbessa Senior High School
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