Epiphany-Amoy Baker
Clarksville,TN
Summary
With a proven track record at Walmart, I excel in customer service and sales, demonstrating patience, empathy, and efficiency. Expert in product picking and transaction accuracy, I consistently exceed quality goals, enhancing customer satisfaction and loyalty. My ability to adapt and meet business needs underlines my commitment to excellence and teamwork.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Walmart
09.2020 - 06.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Cashier
Foodlion Grocery Store
06.2018 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate Of Applied Science - Dental Assisting
Miller-Motte Community College
Wilmington 10.2024
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
Timeline
Online Personal Shopper
Walmart
09.2020 - 06.2023
Cashier
Foodlion Grocery Store
06.2018 - 09.2020
Associate Of Applied Science - Dental Assisting
Miller-Motte Community College
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