Eppler Kristen
Carlsbad,New Mexico
Summary
Driven by a results-focused approach, I excelled at YellowBrix by leading diverse teams to enhance profitability and client satisfaction. My strategic planning and exceptional verbal communication skills fostered strong relationships and high employee morale, achieving significant improvements in service delivery and operational efficiency.
Overview
17
17
years of professional experience
Work History
Sever,Bartender,and Manager
Lucys Mexicali
07.2010 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
General Manager, Server and Chef
YellowBrix
10.2018 - 07.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Manger, Cook, Server, Bartender,host, Togo Special
Chili's Bar and Grill
08.2007 - 09.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Ged -
Ged Carlsbad
Carlsbad, NMSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
Timeline
General Manager, Server and Chef
YellowBrix
10.2018 - 07.2022
Sever,Bartender,and Manager
Lucys Mexicali
07.2010 - Current
Manger, Cook, Server, Bartender,host, Togo Special
Chili's Bar and Grill
08.2007 - 09.2018
Ged -
Ged Carlsbad
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