Era Wynn 458-278-2135
Caregiver/Customer Service
Winston,OR
Summary
I have 5 years experience in Caregiving I just worked in other profession but I would love an opportunity to get back into a profession that I enjoyed very much.i love caring for the Elderly
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader/Restaurant Food Server
Denny's Restaurant
07.2022 - 11.2022
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Supervised serving staff to drive high level of hospitality and food excellence.
- I did what ever needed to be done to have the restaurant in order .
Shift Leader/Server
Shari's Cafe and Pies
06.2021 - 07.2022
- Covered all areas of the restaurant from closing duties and help cover all departments lead a crew of good team players dealt with customer issues and gave good customer service.
Front Desk Agent
Days Inn Hotel
01.2023 - 01.2025
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Housekeeping
Wildlife Inn motel
09.2020 - 04.2021
- Cleaned and restocked motel rooms when the guest checked out .perform job duties in a timely manner.
Server
IHOP
09.2019 - 08.2020
- Greater guests and took there order and brought them there order the way they want
- It
- Cashed out there ticket and gave them exceptional customer service to where they wanted to come back
Education
Diploma - General Education
Las Vegas High School
Las Vegas, NV06.1992
Skills
- Languages
- English - Expert
- Certifications and Licenses
- Valid food card and valid olcc
- Food Handler Certification
- Assessments
- Supervisory skills:
- Motivating & assessing employees — Familiar
- April 2022
- Motivating others to achieve objectives and identifying improvements or corrective actions
- Full results: Familiar
- Customer focus & orientation — Familiar
- Responding to customer situations with sensitivity
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
- Patient care and companionship
- Compassionate client care
- Reliability and punctuality
- Care plan adherence
- End-of-life care
- ADL assistance
- Medication administration
- Documentation
- Alzheimer's care
- Dementia care
- First aid and safety
- Housekeeping tasks
- Meal preparation
- Daily living assistance
- Dependable and responsible
- Elderly care
- Respectful and compassionate
Certification
Taken 19 courses on Oregon Care Partners and Relias training have certificates
Current food handlers
Current first aid and CPR certificate
Timeline
Front Desk Agent
Days Inn Hotel
01.2023 - 01.2025
Shift Leader/Restaurant Food Server
Denny's Restaurant
07.2022 - 11.2022
Shift Leader/Server
Shari's Cafe and Pies
06.2021 - 07.2022
Housekeeping
Wildlife Inn motel
09.2020 - 04.2021
Server
IHOP
09.2019 - 08.2020
Diploma - General Education
Las Vegas High School
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