Erald Lika
South Plainfield,NJ
Summary
Service-oriented Channel Leader with more than 10 years of experience developing relationships and partnerships, servicing accounts, and boosting profits. Strategic and analytical with a motivational leadership style and expertise in building new network connections, promoting products, and expanding territories. Proven track record of increasing revenue and fostering growth by aligning partnerships with business objectives.
Overview
9
9
years of professional experience
Work History
Sr. Partner Executive, Northeast Region
NICE
New York, NY
03.2022 - Current
- Spearheaded partnerships with key organizations, including AMPLIX, Presidio, SHI, CloudLinx, and Eplus, driving revenue growth and increasing market share
- Successfully increased channel revenue by 35% year-over-year by implementing targeted enablement programs and fostering strategic partnerships
- Collaborated with Presidio to enhance enablement sessions and account mapping, leading to the development of a robust pipeline and increased deal closure rates
- Addressed and resolved contractual challenges with AMPLIX post-InflowCX acquisition, improving partner alignment and rebuilding trust
- Partnered with SHI and Eplus to execute strategic business plans, resulting in a significant expansion of NICE’s footprint in the Northeast region
- Managed and scaled relationships with CloudLinx, leveraging their expertise to penetrate new vertical markets
- Finished as a top team producer 18 times in the last 3 years
National Channel Manager
Net2Phone
New York, NY
11.2019 - 03.2022
- Articulated value propositions to assigned territory partners to maintain and increase share of partner business
- Cultivated and developed strategic partnerships to build assigned territory
- Coordinated sales activities with partners and resellers to identify and close new business
- Awarded multiple accolades, including the Rockstar Award (2020 Q2), Century Club Award (135% to quota in 2020), and Top National Channel Manager (2020 and 2021)
Channel Manager, Northeast Region
Broadvoice
New York, NY
01.2019 - 11.2019
- Managed relationships with key partners, including Intelysis, Telarus, Sandler Partners, and TCG, educating the partner community on Broadvoice solutions
- Exceeded quotas, achieving 137% in Q2 and 112% in Q3
Sr. Manager, Strategic Partner Development
CloudInsyte
New York, NY
04.2018 - 01.2019
- Increased sales and market penetration by managing 45+ worldwide channel partners
- Expanded channel network by sourcing and signing key partners in underserved markets across Europe and Asia
- Developed and supported strategic partnerships, enhancing sales development plans and customer service
Channel Sales Manager
Fatpipe Networks
New York, NY
05.2016 - 04.2018
- Achieved top performer award for finishing 175% of quota in 2017
- Grew regional revenue by 50% through targeted sales strategies and partner enablement initiatives
- Recognized as top regional manager for two consecutive years, achieving 150% and 175% of annual quotas in 2016 and 2017, respectively
- Led efforts to expand market presence in underpenetrated regions, increasing partner onboarding by 30%
- Coordinated cross-functional teams to develop tailored solutions for high-value clients, driving repeat business and referrals
Education
Associate of Science - Business Administration and Management
Onondaga Community College
Syracuse, NY01.2025
Skills
- Strategic planning
- Strategic leadership
- Executive coaching
- Strategic direction
- Operational excellence
- Innovation mindset
- Partnership development
- Vendor management
Accomplishments
- Partnered with AMPLIX to resolve post-acquisition conflicts, driving improved alignment and trust for 2025 goals.
- Collaborated with Presidio on enablement and strategic planning, resulting in expanded pipelines and improved deal conversions.
- Worked with SHI to launch targeted campaigns that increased revenue across multiple regions.
- Managed CloudLinx partnership, leveraging expertise to gain entry into underserved markets.
Skills
Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent
Timeline
Sr. Partner Executive, Northeast Region
NICE
03.2022 - Current
National Channel Manager
Net2Phone
11.2019 - 03.2022
Channel Manager, Northeast Region
Broadvoice
01.2019 - 11.2019
Sr. Manager, Strategic Partner Development
CloudInsyte
04.2018 - 01.2019
Channel Sales Manager
Fatpipe Networks
05.2016 - 04.2018
Associate of Science - Business Administration and Management
Onondaga Community College
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