Erendira Arias-Corona
Wharton,NJ
Summary
Professional with experience in coordinating communication across departments to facilitate information flow and enhance operational efficiency. Demonstrated ability to organize both physical and digital filing systems while ensuring confidentiality of sensitive materials. Proficient in managing front reception duties, including welcoming visitors and handling phone inquiries, contributing to a positive organizational image. Experienced in maintaining accurate electronic health records and adhering to HIPAA regulations, ensuring compliance and safeguarding patient information.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Secretary
Overlook Medical Center
Summit, New Jersey
08.2022 - Current
- Coordinated communication between departments to ensure information flow.
- Organized filing systems both physical and digital while maintaining confidentiality of sensitive materials.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Maintained and organized confidential medical records following HIPAA regulations.
- Utilized electronic health record systems to update patient information accurately.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Patient Care Technician
Overlook Medical Center
Summit, New Jersey
06.2020 - Current
- Maintained cleanliness and organization of patient rooms and equipment.
- Communicated effectively with patients to address their needs and concerns.
- Supported the implementation of infection control protocols in healthcare settings.
- Collaborated with interdisciplinary teams to enhance patient care delivery.
- Documented patient information accurately in electronic health records systems.
- Educated patients on post-treatment care and follow-up instructions.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Assisted with patient admissions, discharges and transfers.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Helped create a safe environment by following infection control policies.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Skills
- Electronic health records
- Data entry
- Filing systems
- Patient information management
- Confidentiality practices
- Customer service
- Time management
- Team collaboration
- Attention to detail
- Organizational skills
- HIPAA guideline compliance
- Phone etiquette
Languages
Spanish
Native/ Bilingual
Timeline
Secretary
Overlook Medical Center
08.2022 - Current
Patient Care Technician
Overlook Medical Center
06.2020 - Current