Joanna Oriakhi
Aberdeen,MD
Summary
Motivated college student with strong communication, organization, and teamwork skills. Caring and dependable, with an interest in providing quality care and support to patients. Eager to learn, gain hands-on healthcare experience, and contribute positively as a Geriatric Nursing Assistant (GNA).
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Secretary
BirdView Behavioral Health Services
Bel Air, Maryland
07.2021 - Current
- Explore and commending new technologies and software sutions to improve data security and confidentiality in handing
- Managed appointment scheduling for clients and staff in a fast-paced environment.
- Coordinated communication between departments to ensure smooth operations.
- Maintained confidential client records in compliance with privacy regulations.
- Processed incoming correspondence and directed it to appropriate personnel.
- Assisted with billing and insurance inquiries to support financial operations.
- Supported onboarding of new staff through training and resource provision.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Provided administrative support to the Office Manager and other staff members.
Education
Bachelor of Science - Nursing
Morgan State University
Baltimore, MD 08.2024 - 08.2026
Aberdeen Highschool
Aberdeen, MDSkills
- Appointment scheduling
- Electronic health records
- Medical documentation
- Data management
- Data entry accuracy
- Organizational management
- Client communication
- Team collaboration
- Staff training
- Customer service
- Task prioritization
Timeline
Bachelor of Science - Nursing
Morgan State University
08.2024 - 08.2026
Secretary
BirdView Behavioral Health Services
07.2021 - Current
Aberdeen Highschool