Eri Daniels
Summary
Dynamic operations manager with over 10 years of leadership experience in retail, event management, and aquatics. Proven ability to drive team success, implement strategic improvements, and enhance customer experiences. Strong ability to collaborate across teams while maintaining independent problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Essilor Luxottica
11.2020 - Current
- Aligned payroll distribution with company objectives.
- Led region and zone in achieving goals and metrics.
- Prepared detailed reports outlining weekly and monthly sales performance metrics.
- Created effective business plans to focus strategic decisions on long-term objectives.
Lead Event Manager
Universal Event Photography
01.2020 - 12.2020
- Led communication between teams and vendors before, during, and after events to ensure seamless execution.
- Managed staff members responsible for setup, breakdown of equipment prior to, following each event.
- Developed in-depth summaries detailing event costs, outcomes, and return on investment for leadership evaluation.
Recreation Manager
Encore Resort, Margaritaville Orlando Resort
05.2018 - 09.2020
- Trained and supervised all employees in first-aid, CPR and lifeguarding
- Oversaw aquatics and recreational operations for two resort locations
- Developed new recreational programs, increasing resort guest engagement
- Worked alongside other departments to uphold business standards
Lifeguard Trainer
Universal's Volcano Bay
01.2017 - 05.2018
- Developed and implemented safety protocols for new water attractions, ensuring compliance with industry standards
- Trained new lifeguards and slide operators on all attractions
- Provided emergency care and enforced all safety rules
Education
TEFL Certified English Instructor -
International TEFL Academy
01.2020
Skills
- Proficient in Spanish
- Vendor management
- Recruiting, hiring, and training
- Inventory Control
- Program development and improvement
- Interpersonal skills
Certification
- Ray-Ban Expert
- Luxury Eyewear: Crafting Excellence
Timeline
Store Manager
Essilor Luxottica
11.2020 - Current
Lead Event Manager
Universal Event Photography
01.2020 - 12.2020
Recreation Manager
Encore Resort, Margaritaville Orlando Resort
05.2018 - 09.2020
Lifeguard Trainer
Universal's Volcano Bay
01.2017 - 05.2018
- Ray-Ban Expert
- Luxury Eyewear: Crafting Excellence
TEFL Certified English Instructor -
International TEFL Academy
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