Eriana Fidler
Banner Elk,NC
Summary
Dynamic and adaptable worker at Sorrento's Italian Bistro and in the Lees-McRae College Summer Theatre Program for several years. Excels in working quickly and efficiently and demonstrated ability to improve productivity and customer satisfaction through a problem-solving and a professional demeanor. Skilled in balancing multiple demands and achieving improvements in customer experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Busser
Sorrento's Italian Bistro
07.2023 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future customers.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
Theater Actor
Lees-McRae College Summer Theatre Program
06.2015 - 08.2023
- Collaborated closely with directors, playwrights, and fellow actors to create memorable theatrical experiences for viewers.
- Adapted quickly to directorial feedback, implementing changes on-the-spot during rehearsals and live performances.
- Performed complex physical actions on stage while maintaining character integrity throughout the duration of each performance.
- Utilized exceptional memorization skills to learn scripts quickly and accurately, enabling efficient rehearsal processes for entire casts.
- Balanced competing demands of multiple simultaneous projects by prioritizing time effectively among rehearsals, performances, meetings, and personal commitments.
Education
Watauga High School
Boone, NC06.2025
Skills
- Adaptable to change
- Customer Service-Oriented
- Polite Demeanor
- Professional Appearance
- Problem-solving abilities
- Acting Abilities
- Hardworking
- Efficient
Accomplishments
- Accepted into National Honors Society Program
- Accepted to participate in NC Theatre Conference
- Youngest lector at Banner Presbyterian Church
- Invited to participate in National American Miss beauty pageant at age 8
- Writing a screen play
Certification
- National Honor Society Certification
- CPR Certification
- Various awards through Watauga High School theater department
Languages
Italian
Elementary
Spanish
Limited Working
Timeline
Restaurant Busser
Sorrento's Italian Bistro
07.2023 - Current
Theater Actor
Lees-McRae College Summer Theatre Program
06.2015 - 08.2023
Watauga High School
- National Honor Society Certification
- CPR Certification
- Various awards through Watauga High School theater department
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