Eriannis Pena
Miami
Summary
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
1
1
year of professional experience
Work History
Receptionist
Planet Fitness Gym
Miami
08.2024 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Updated daily log book with information about visitors entering the premises.
- Coordinated meeting room bookings and arranged catering for meetings and events.
- Developed and maintained a filing system for essential documents, improving office organization.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Education
High School Diploma -
Southridge Highschool
Miami , FL05-2025
Skills
- Customer service
- Data entry
- Office organization
- Time management
- Meeting coordination
- Communication skills
- Problem solving
- File management
- Meeting preparation
- Office administration
- Multi-line phone system operation
- Front desk operations
Timeline
Receptionist
Planet Fitness Gym
08.2024 - Current
High School Diploma -
Southridge Highschool