Eric Adams
West Lafayette,IN
Summary
Versatile Senior Manager specializing in Information Technology and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Manager
Purdue University
04.2017 - Current
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Mentored junior staff members for skill development and career progression within the organization.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Consistently met or exceeded annual performance targets set by senior leadership.
Application Support Manager
Purdue University
09.2000 - Current
- Conducted thorough risk assessments before deploying major updates or changes to production environments, minimizing potential disruptions to business operations.
- Enhanced user satisfaction with timely resolution of software issues, providing excellent customer service and communication.
- Improved application support processes by implementing effective troubleshooting techniques and diagnostic tools.
- Managed cross-functional teams for efficient application maintenance, ensuring optimal performance and minimal downtime.
- Implemented ITIL best practices to streamline incident management, reducing response times and improving overall quality of support.
Metals Division Manager
Wabash Valley Transportation
09.1999 - 08.2000
- Full fiduciary responsibility of the Metals division of Wabash Valley Transportation
- This division had lost $250,000 per year since its inception and under Adams leadership, was on target to make a $200,000 profit in 2001
- Managed 12-18 trucks and their drivers
- Managed Projects, budget and resources
- Was responsible for insuring on time delivery, safety and profitability.
Operations Resource
Frito-Lay, Inc.
08.1997 - 04.1999
- Managed a warehouse of 24 union employees
- Responsible for managing projects including project planning, resource management, project budget and meeting timeline goals
- Responsible for maintaining sanitation in the warehouse up to AIB requirements
- Responsible for the safe operation of all shipping duties, maintaining compliance with union contract requirements while maintaining case rate goals and on time shipment of orders.
Education
Bachelor of Arts - Rhetoric And Communication Studies
Purdue University
West Lafayette, IN12.2015
2.0 CEU, Technical Management Institute -
Krannert School of Management
West Lafayette, IN01.2010
Skills
- Strategic Planning
- Cross-Functional Collaboration
- Operations Management
- Cross-functional Team Coordination
- Data-driven decision-making
- Cross-Functional Communication
- Organizational improvement
- Staff Development
- Relationship Building
Certification
- ITIL V3 Foundation
- CSME 100268874
- Lean Six Sigma Green Belt
Affiliations
- Clinton County Civic Theater - Member of the Board of Directors. (2009 – 2010, 2019 - Current)
- 4-H - 4-H Fair Judge for computers in various counties (2006-2014), 4-H State Fair Judge for Computers (2008-2014)
References
Available on Request
Training
- EduCause – Invited Speaker (Chicago, IL October, 2019)
- PEARC 19 -Invited Speaker (Chicago, IL July, 2019)
- CyberAmbassadors Fellow – (MSU – East Lansing, MI July 2019)
- Project Funded by National Science Foundation Award Number 1730137: CyberTraining: CIP - Professional Skills for CyberAmbassadors
- Educause Security Professionals Conference – Invited Speaker (Chicago, IL May 2019)
- SIYLI (Search Inside Yourself Leadership Institute – San Francisco, CA 2018)
- SC 18 (Dallas, TX)
- PEARC 18 (Pittsburgh, PA) (Technical Committee Member, Peer Mentor, PEEQ Workshop Committee Member)
- PEARC 17 (New Orleans, LA)
- SC 17 (Denver CO)
- Liberating Structures Immersion Workshop (Purdue University, 2016)
- SAP Core Business Processes in HCM (WNAHR1) (Purdue University, 2015)
- SAP HERUG Conference (Duke University, 2016)
- SAP Sapphire and ASUG Annual Conference (Orlando, FL 2015)
- Technical Management Institute (Krannert School of Management, Purdue University 2010)
- Microsoft SharePoint Conference (Las Vegas, NV 2009)
- DevConnections Conference (Las Vegas, NV - 2007)
- The 4 Roles of Leadership (Covey – 2006)
- Project Management (Covey – 2006)
- Project Management Fundamentals (Ivy Tech 2005)
- Project Management Applications (Ivy Tech 2005)
- FOCUS – Achieving your highest priorities Workshop (Covey - 2005)
- The Meeting Advantage Workshop (Covey – 2005)
- Teaching and Learning with Technology (TLT – 2004)
- South by Southwest Interactive Conference (Austin, TX – 2004)
- National Extension Technology Conference (NETC – 2004)
- Teaching and Learning with Technology (TLT – 2003)
- South by Southwest Interactive Conference (Austin, TX – 2003)
- Teaching and Learning with Technology (TLT – 2002)
- Teaching and Learning with Technology (TLT – 2001)
Timeline
Senior Manager
Purdue University
04.2017 - Current
Application Support Manager
Purdue University
09.2000 - Current
Metals Division Manager
Wabash Valley Transportation
09.1999 - 08.2000
Operations Resource
Frito-Lay, Inc.
08.1997 - 04.1999
Bachelor of Arts - Rhetoric And Communication Studies
Purdue University
2.0 CEU, Technical Management Institute -
Krannert School of Management
- ITIL V3 Foundation
- CSME 100268874
- Lean Six Sigma Green Belt
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