Eric Albert
Goldsby,OK
Summary
Dynamic Field Service Technician with extensive experience at Summit ESP, excelling in troubleshooting and repair of oilfield production equipment. Proven ability to enhance operational efficiency through effective problem-solving and customer service. Skilled in technical support and training, fostering teamwork while ensuring timely solutions and optimal system performance.
Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.
Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.
Overview
12
12
years of professional experience
Work History
Field Service Technician
Summit ESP
Oklahoma City, OK
11.2013 - Current
- Diagnosed and resolved technical issues in oilfield production equipment, enhancing operational efficiency.
- Trouble shooting and diagnose the issues on surface equipment, such as variable speed drives and switchboards.
- Conducted installations on offshore platforms in Alaska.
- Conducted routine maintenance on downhole equipment, ensuring optimal performance and reliability.
- Collaborated with clients to troubleshoot system failures, providing timely solutions and support.
- Trained junior technicians on best practices for equipment installation and repair procedures.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Followed safety procedures to avoid injuries in field.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Analyzed field data to identify trends and recommend improvements for system performance.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted detailed pre-installation assessments, ensuring environments were prepared for new equipment, thus minimizing installation time.
- Resolved complex technical issues under tight deadlines, ensuring client systems were operational in time for critical business periods.
Education
High School Diploma -
Washington High
Washington, OKSkills
- Field repairs
- Troubleshooting and repair
- Positive attitude
- Problem-solving
- Customer service
- Technical troubleshooting
- Teamwork and coordination
- Training and mentoring
- Valid Driver's license
- Technical support
- Repair and installation
- Heavy lifting
- Electrical troubleshooting
- Hardware and software installation
- Route planning
Timeline
Field Service Technician
Summit ESP
11.2013 - Current
High School Diploma -
Washington High