Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Senior Recruiter
Compass Group USA
Salt Lake City, UT
09.2023 - Current
Managed the full cycle of recruitment process from sourcing to onboarding new employees.
Participated in career fairs and other recruiting events.
Tracked progress of applicants through various stages of recruitment process.
Explained job duties, compensation and benefits to potential candidates.
Contributed ideas towards improving existing recruitment processes and procedures.
Recruitment Coordinator
Major Drilling Group International
West Valley City, UT
01.2022 - 08.2023
Managed recruitment process for new hires, ensuring all necessary paperwork was completed accurately and on time.
Set appointments and interviews for job candidates via phone and email.
Collaborated with recruitment and HR professional to achieve hiring goals.
Reviewed referral candidates and contacted qualified individuals to request applications.
Administered employee benefit plans.
Interpreted and explained human resources policies, procedures or regulations.
Staffing Manager
MALEKO Personnel
West Valley City, UT
03.2019 - 04.2020
Identified and filled temporary, contract, and permanent staffing needs for clients.
Conducted interviews to evaluate applicants' qualifications and skills.
Managed recruitment process from initial contact through onboarding of new hires.
Maintained accurate records of applicant tracking systems data.
Created job postings and advertisements for open positions.
Reviewed resumes and conducted phone screens with potential candidates.
Performed background checks on applicants prior to extending offers of employment.
Customer Service Representative Lead
Snap Finance
West Valley City, UT
01.2015 - 02.2018
Conducted weekly team meetings to discuss customer service performance metrics, best practices, and any areas of improvement.
Assisted customers in resolving inquiries or complaints via telephone, email, or other channels.
Analyzed customer feedback data and identified trends in customer satisfaction ratings.
Created training materials for new customer service representatives.
Monitored daily call volumes and adjusted staffing schedules accordingly.
Warehouse Manager
Vox Nutrition
West Jordan, UT
02.2011 - 06.2013
Ensured that all orders were accurately fulfilled in a timely manner.
Planned and implemented efficient warehousing systems for incoming and outgoing goods.
Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Trained staff on material handling processes to reduce shipping times.
Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.