Eric Barragan
Lemont,IL
Summary
As a skilled professional in the fields of advertising, marketing, copywriting, and video editing I bring a unique blend of creativity and technical expertise to every project. With a passion for crafting compelling narratives, I have sharpened my skills to deliver impactful messages that resonate with diverse audiences. Focused on delivering quality results in line with creative vision. Proven ability to lead projects, engage audiences, and deliver compelling content across various media platforms. Highly adaptable and eager to apply my skills in a challenging role. Open to new opportunities to leverage my expertise and drive success in a collaborative environment.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Locker+ Associate
Amazon Stores
Naperville, IL
5 2023 - Current
- Safely handle customer returns and pick-ups
- Provide customer service support for inquiries, complaints, and returns
- Process shipments received from vendors according to established protocols
- Communicate clearly with customers in person and via telephone, driving positive experiences
- Prioritize and organize tasks to efficiently accomplish service goals
Creative Copywriter and Video Editor
Saluki AdLab
Carbondale, IL
10.2022 - 12.2023
- Developed creative copy for a range of marketing materials, including brochures, advertisements, product packaging, and web content
- Met with clients to understand the message, brand voice, and target audience
- Created video content for a variety of clients, including corporate and small businesses
- Created engaging headlines and taglines that captured attention and increased readership.
Stocker/Cashier Assistant
Gordon Food Service
Lemont, IL
06.2022 - 01.2023
- Received and processed incoming shipments of merchandise
- Updated product labels to reflect accurate pricing
- Ensured that all products were labeled properly before stocking the shelves
- Stocked shelves with newly arrived products
- Delivered a high level of customer service to patrons using active listening and engagement skills.
Education
Bachelor of Science - Journalism - Advertising
Southern Illinois University Carbondale
Carbondale, IL 08.2021 - 12.2023
Associate of Arts -
College of DuPage
Glen Ellyn, IL 08.2019 - 05.2021
Skills
Customer service
Timeline
Creative Copywriter and Video Editor
Saluki AdLab
10.2022 - 12.2023
Stocker/Cashier Assistant
Gordon Food Service
06.2022 - 01.2023
Bachelor of Science - Journalism - Advertising
Southern Illinois University Carbondale
08.2021 - 12.2023
Associate of Arts -
College of DuPage
08.2019 - 05.2021
Locker+ Associate
Amazon Stores
5 2023 - Current
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