Adept at navigating high-pressure environments, I enhanced laboratory efficiency by 30% at US Oncology through innovative procedural changes. My strong work ethic and exceptional customer service skills, honed across various roles, consistently improved team productivity and patient satisfaction. Skilled in time management and collaboration, I excel in fast-paced settings, ensuring accuracy and compassionate care. Dedicated Food Runner successful at working with different types of personalities and experienced in working in high-end restaurants. Knowledgeable in Fine Dining. Offers successful career history comprising more than 10 years.
Hi, I’m
Eric Basilio
Laboratory Assistant
Las Vegas,NV
Summary
Overview
25
years of professional experience
1
Certification
Work History
Gordon Ramsay Burger
Food Runner
06.2024 - Current
Job overview
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity
- Greeted customers and provided outstanding customer service
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints
US Oncology
Senior Laboratory Assistant
05.2021 - 07.2024
Job overview
- Actively participated in weekly departmental meetings bringing forth innovative ideas regarding experiments or procedural changes
- Enhanced laboratory efficiency by streamlining sample processing and data recording procedures
- Provided training and mentorship to junior laboratory assistants, improving team cohesion and productivity
- Demonstrated adaptability and problem-solving skills by troubleshooting unexpected issues during experiments, ensuring minimal impact on project timelines
- Minimized equipment downtime with proper maintenance, calibration, and troubleshooting of instruments as needed
- Played a key role in achieving project deadlines through diligent work ethic and effective time management skills
- Managed lab inventory effectively, ensuring adequate supplies were available for all projects without delay or interruption
Fontainebleau Management Services LLC
Server Assistant
10.2023 - 04.2024
Job overview
- Greeted customers warmly to provide exceptional customer service
- Bussed tables between courses and load and unloaded trays to expedite tasks
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Assisted servers in meeting customers' needs by refilling drinks, providing condiments, and addressing any concerns
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members
UMC Hospital
Laboratory Assistant
03.2016 - 05.2021
Job overview
- Enhanced patient experience through compassionate care and communication during blood draw procedures
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Centrifuged blood samples as outlined in clinical protocols
- Completed proper sanitation and cleaning of equipment and work areas between patients
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results
- Tracked collected specimens by initialing, dating, and noting times of collection
- Stocked phlebotomy cart or carrier with appropriate supplies
- Assembled tourniquets, needles, and blood collection devices to prepare work trays
- Used personal protective equipment correctly to protect coworkers and patients
- Organized daily work based on collection priority
Red Rock Casino Resort & Spa
Server Assistant
11.2011 - 08.2017
Job overview
- Greeted customers warmly to provide exceptional customer service
- Bussed tables between courses and load and unloaded trays to expedite tasks
- Assisted servers in meeting customers' needs by refilling drinks, providing condiments, and addressing any concerns
- Maintained clean, safe and organized work environment to safeguard servers and patrons
- Maintained cleanliness and order in dining area, setting high standard for guest experience
- Promoted welcoming atmosphere, greeting guests upon arrival and assisting with seating arrangements
Genlabs
Mobile Phlebotomist
04.2009 - 03.2012
Job overview
- Organized daily work based on collection priority
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services
- Stocked phlebotomy cart or carrier with appropriate supplies
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Assisted in training new hires on company policies, procedures, and best practices for mobile phlebotomists
St Rose De Lima Hospital
Laboratory Assistant
11.2005 - 05.2009
Job overview
- Tracked collected specimens by initialing, dating, and noting times of collection
- Trained new laboratory personnel on standard operating procedures, ensuring consistent performance across team members
- Enhanced patient experience through compassionate care and communication during blood draw procedures
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Centrifuged blood samples as outlined in clinical protocols
- Assembled tourniquets, needles, and blood collection devices to prepare work trays
- Organized daily work based on collection priority
LabCorp
Patient Service Representative Team Lead
03.2002 - 11.2005
Job overview
- Improved the overall patient registration process by implementing new procedures and training team members accordingly
- Promoted a positive work environment through effective team collaboration and open communication channels
- Maintained accurate and up-to-date records of patient demographics, insurance information, and medical histories by consistently verifying data during each visit or interaction
- Enhanced patient satisfaction by addressing inquiries and resolving concerns promptly
Sunrise Hospital
Phlebotomist
11.1999 - 03.2002
Job overview
- Enhanced patient experience through compassionate care and communication during blood draw procedures
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Completed proper sanitation and cleaning of equipment and work areas between patients
- Stocked phlebotomy cart or carrier with appropriate supplies
- Assembled tourniquets, needles, and blood collection devices to prepare work trays
- Used personal protective equipment correctly to protect coworkers and patients
- Organized daily work based on collection priority
Education
College of Southern NevadaLas Vegas, NV
No Degree from Clinical Laboratory Science
11.1999
University Overview
Skills
- Quick Learner
- Safe Food Handling
- Cleaning and sanitizing
- Restaurant Etiquette
- Flexible Schedule
- Sense of urgency
- Customer Service
- Time Management
- Strong Work Ethic
- Teamwork and Collaboration
Certification
- Food Handler Certification, American National Standards Institute (ANSI)
- First Aid Certification, American Red Cross or St John Ambulance
- Certified Phlebotomy Technician (CPT), National Healthcare's Association (NHA)
- Licensed Phlebotomist, Nevada Department of Health Services
Timeline
Food Runner
Gordon Ramsay Burger
06.2024 - Current
Server Assistant
Fontainebleau Management Services LLC
10.2023 - 04.2024
Senior Laboratory Assistant
US Oncology
05.2021 - 07.2024
Laboratory Assistant
UMC Hospital
03.2016 - 05.2021
Server Assistant
Red Rock Casino Resort & Spa
11.2011 - 08.2017
Mobile Phlebotomist
Genlabs
04.2009 - 03.2012
Laboratory Assistant
St Rose De Lima Hospital
11.2005 - 05.2009
Patient Service Representative Team Lead
LabCorp
03.2002 - 11.2005
Phlebotomist
Sunrise Hospital
11.1999 - 03.2002
- Food Handler Certification, American National Standards Institute (ANSI)
- First Aid Certification, American Red Cross or St John Ambulance
- Certified Phlebotomy Technician (CPT), National Healthcare's Association (NHA)
- Licensed Phlebotomist, Nevada Department of Health Services
College of Southern Nevada
No Degree from Clinical Laboratory Science
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