Eric Behrens
City Acres Market
2
Language
29
Years of experience
Dedicated sales associate with a proven track record in customer service and operational efficiency. Adept at problem-solving and team collaboration, consistently driving sales targets and enhancing customer experiences.
Work History
Sales Manager
4 Years 5 Months- Supervised daily sales operations to ensure team met productivity targets.
- Assisted customers with product inquiries and provided tailored recommendations.
- Maintained store cleanliness and organized merchandise displays for optimal customer experience.
- Collaborated with team members to achieve sales targets and improve inventory management.
- Developed staff schedules to maximize coverage during peak shopping hours and ensure operational efficiency.
Office Manager
5 Years 8 Months- Developed and implemented office procedures, improving patient intake and record management processes.
- Managed daily operations, ensuring efficient workflow and adherence to clinic protocols.
- Coordinated staff schedules, optimizing resource allocation and enhancing team productivity.
- Trained new administrative staff on operational systems, fostering a cohesive work environment.
Office Manager
18 Years 6 Months- Mentored junior staff in administrative best practices, promoting professional development within the team.
- Oversee front office operations, ensuring exceptional guest service and satisfaction.
- Manage staff scheduling, optimizing labor costs while maintaining service standards.
- Analyzed patient feedback to enhance service delivery and improve overall patient satisfaction rates.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
Bachelor of Science - Management
Skills
Customer service
Teamwork and collaboration
Sales techniques
Listening skills
Multi-tasking strength
Customer engagement
Operational efficiency
Problem-solving skills
Accomplishments
- Awarded “Employee of the Month” in 2022.
Languages
Spanish
Native or Bilingual
Timeline
Sales Manager
City Acres Market
09.2021 - 02.2026Read More
Office Manager
New York Urgent Care
01.2016 - 09.2021Read More
Office Manager
Medical Offices of Dr. Vitale
07.1997 - 01.2016Read More
St. John's University
Bachelor of Science from Management
Read More