Eric Benage
Lexington,SC
Summary
Versatile skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
> Energetic offering wealth of experience in interacting with customers, managing system troubleshooting, and executing repairs. Certified in repairs and troubleshooting with over 15+ years working with multiple systems and products. Consistently chosen to train new technicians by supervisors.
> Dedicated Field Service Technician enthusiastic about working service and systems with successful record of completing projects on time. Knowledgeable in multiple areas of service. Solid career history comprising more than 15+ years.
Overview
16
16
years of professional experience
Work History
Field Service Technician
Carolina Scales
West Columbia , SC
01.2014 - Current
- Followed safety procedures to avoid injuries in field.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Maintained company field response vehicle stocked with repair and replacement parts.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Tested, calibrate, and repaired equipment to meet specifications Per customers request.
- Train new employees on importance of safety and day to day in counters with customers and task.
- Provide pristine customer service for other companies needing our service. Examples: Crane Companies, Elevator Companies
- Perform low voltage electrical services with voltmeter on any type of equipment.
- Install truck scales and other types of scales and services for customers needs.
Field Supervisor
Mungo Homes Landscape
Irmo, SC
04.2007 - 12.2014
- Met with customers to resolve issues and build productive relationships.
- Managed workover and completions of task giving to employee.
- Kept teams on task to complete projects on time.
- Repair small engine equequipmen. Example: tractors, lawnmowers, weed eaters, blower, and edgers, etc.
- Planned and scheduled field activities according to set timelines and order of operations.
- Evaluated performance and progress, and made proactive adjustments.
- Completed site checks and leveraged computerized applications to document or record findings.
- Directed projects according to schedule and quality demands.
- Trained workers in proper methods, equipment operation and safety procedures.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
Education
High School Diploma -
Lexington High School
Lexington, SC05.2005
Skills
- Hardware and software installation
- Technical Analysis
- Issue escalation
- Safety standards and protocols
- Workflow Management
- Installation and maintenance
- Customer training
- Project Management
- Technical Support
- System repairs
- Safety and compliance
- Customer Relations
Timeline
Field Service Technician
Carolina Scales
01.2014 - Current
Field Supervisor
Mungo Homes Landscape
04.2007 - 12.2014
High School Diploma -
Lexington High School