Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Eric Benson

Restaurant Manager
Spanaway,WA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

General Manager

IHOP
Kent , WA
12.2023 - Current

Responsible for the operation and every aspect of running a successful restaurant.

  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Recognized as one of the top IHOP restaurants for sales growth.

Restaurant Manager

Olive Garden
08.2012 - 02.2019
  • Cash handling to ensure cash registers and safe are balanced.
  • Encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any issues immediately.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional experience.
  • Oversaw personnel to maintain adequate staffing and minimize overtime.
  • Correctly calculated inventory and ordered appropriate amount of product, including produce, dairy and alcohol.
  • Kept facility compliant with health codes, sanitation requirements and license regulations.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Carefully interviewed, selected, trained, and supervised staff.

Education

Hotel And Restaurant Management

Seattle Central Community College
Seattle, WA

Skills

Food service background

Conflict resolution techniques

Staff Scheduling

Recruitment

Passion for customer satisfaction

Food preparation and safety

Additional Information

Current National Registry of Food Safety Professionals (ServSafe) certificate - expires 11/2023

Current Class 12 MAST certificate - expires 11/2023

Timeline

General Manager

IHOP
12.2023 - Current

Restaurant Manager

Olive Garden
08.2012 - 02.2019

Hotel And Restaurant Management

Seattle Central Community College
Eric BensonRestaurant Manager