Eric Berg
Boise,ID
Summary
Dedicated professional with a strong background in customer service and relationship building. Proven ability to streamline processes and enhance client experiences, ensuring satisfaction and repeat business.
Overview
20
20
years of professional experience
Work History
Business Owner and DJ
Berg Wedding DJ's and Officiants
06.2008 - Current
- Managed event logistics, ensuring seamless coordination of vendor services and client expectations.
- Developed marketing strategies, enhancing brand visibility across digital platforms and social media.
- Led a team of DJs and officiants, fostering collaboration and maintaining high service standards.
- Conducted client consultations to customize wedding experiences, ensuring unique and personalized services.
- Implemented operational improvements, streamlining booking processes for enhanced efficiency.
- Established strong relationships with local vendors, negotiating favorable terms and securing reliable partnerships.
- Oversaw financial management, maintaining budgets while maximizing profitability through strategic pricing.
- Trained new staff on service protocols and customer engagement techniques to uphold quality standards.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Business Owner and Landscaper
Midwest Landscaping
04.2013 - 12.2017
- Oversaw daily operations, ensuring timely delivery of landscaping services.
- Managed project budgets, optimizing costs while maintaining quality standards.
- Developed marketing strategies to enhance brand visibility and attract new clients.
- Trained and mentored staff on best practices in landscaping techniques and customer service.
- Implemented process improvements that increased operational efficiency and reduced waste.
- Cultivated client relationships, resulting in high customer satisfaction and repeat business.
- Coordinated with suppliers to ensure availability of materials for ongoing projects.
- Consulted with customers to assess needs and propose optimal solutions.
Maintenance Worker
R-Ranch
06.2006 - 06.2008
- Performed routine inspections of facilities to identify maintenance needs and safety hazards.
- Operated various tools and equipment to execute repairs and installations effectively.
- Collaborated with team members to prioritize work orders and optimize workflow efficiency.
- Conducted preventive maintenance on machinery to ensure operational reliability and longevity.
- Streamlined repair processes, reducing downtime through effective troubleshooting techniques.
- Oversaw facility upkeep, ensuring compliance with health and safety regulations consistently.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Assisted in maintaining outdoor areas such as landscaping, snow removal, and general upkeep efforts for an aesthetically pleasing environment yearround.
Education
No Degree - Business Administration
Westurn Business Colledge
Portland, OR08-2005
No Degree - Bookkeeping
Westurn Business Colledge
Portland, OR09-2004
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Relationship building
- Work Planning and Prioritization
- Business planning
- Employee training
- Team collaboration and leadership
- Performance improvement
Languages
English
Professional Working
Timeline
Business Owner and Landscaper
Midwest Landscaping
04.2013 - 12.2017
Business Owner and DJ
Berg Wedding DJ's and Officiants
06.2008 - Current
Maintenance Worker
R-Ranch
06.2006 - 06.2008
No Degree - Business Administration
Westurn Business Colledge
No Degree - Bookkeeping
Westurn Business Colledge