Summary
Overview
Work History
Education
Skills
Timeline
Generic
ERIC BIXLER

ERIC BIXLER

Monticello,GA

Summary

Results-driven Multi-Market Manager with over six years of leadership experience across diverse industries. Adept at fostering positive communication, setting a professional tone, and enhancing both staff productivity and customer satisfaction. Proven ability to evaluate business operations, implement training strategies, and drive team performance.

Overview

13
13
years of professional experience

Work History

District Manager

WIS International
, Oklahoma
07.2022 - 01.2025
  • Led daily operations across multiple locations, ensuring staffing levels met client needs and exceeded performance targets
  • Recruited, trained, and mentored district managers and staff, fostering a high-performance work environment
  • Implemented performance-driven strategies, improving productivity and customer satisfaction scores
  • Developed key client relationships, actively promoting WIS International to potential clients and community stakeholders
  • Documented sales activities and client engagements, ensuring a data-driven approach to business expansion
  • Relocated to Georgia due to spouse's career opportunity; no available transfer options within WIS International

Area Manager

7-Eleven
Oklahoma City, OK
09.2021 - 07.2022
  • Managed daily store operations across multiple locations, overseeing staffing, inventory control, and customer service
  • Recruited, hired, and trained employees, developing a strong, motivated team focused on service excellence
  • Developed and executed sales strategies, consistently achieving revenue growth while maintaining budget efficiency
  • Implemented inventory management solutions, reducing shrinkage and ensuring stock availability
  • Enhanced employee engagement, improving retention rates and overall store performance
  • Analyzed store performance metrics and developed strategies to drive sales and improve customer satisfaction

Market Loss Prevention Manager

Academy Sports + Outdoors
Katy, TX
07.2018 - 10.2021
  • Led loss prevention training for store managers and employees, ensuring effective theft prevention measures
  • Assessed security and compliance needs across multiple locations, reinforcing safety and inventory control procedures
  • Directed and executed comprehensive audits, including safety, maintenance, and electronic surveillance audits
  • Conducted internal investigations into employee theft and policy violations, securing corporate assets
  • Collaborated with law enforcement and corporate teams, reducing loss-related incidents and enhancing store security
  • Implemented fraud detection systems, reducing financial losses and ensuring compliance with company policies

Operations Assistant Manager

Walmart Supercenter
Oklahoma City, OK
07.2014 - 07.2018
  • Analyzed financial statements, sales, and operational data, identifying trends to improve performance
  • Managed staff scheduling and workload distribution, optimizing store efficiency and service levels
  • Ensured compliance with safety and inventory control policies, reducing shrinkage and operational risks
  • Conducted cash audits and deposit investigations, ensuring accuracy and preventing financial discrepancies
  • Directed inventory investigations, identifying and addressing abnormal shrinkage trends
  • Developed operational strategies to improve efficiency, streamline processes, and increase profitability

Store Manager

Dollar General
Oklahoma City, OK
11.2011 - 07.2014
  • Implemented budget strategies, optimizing operations and maximizing investment returns
  • Prepared in-depth sales reports, forecasts, and payroll management, ensuring financial accountability
  • Built strong customer relationships, driving repeat business and improving store reputation
  • Resolved escalated customer complaints, enhancing customer satisfaction and loyalty
  • Trained and developed employees, creating a strong, customer-focused team
  • Maintained store profitability by managing expenses, optimizing merchandising, and driving sales growth

Education

Interview & Interrogation Techniques -

Wicklander-Zulawski & Associates Inc.
05.2019

BBA - Business Administration and Management

Southwestern Oklahoma State University
Weatherford, OK
06.2012

Skills

  • Talent Acquisition & Recruiting
  • Employee Training & Engagement
  • Risk Management & Auditing
  • Business & Operations Analysis
  • Leadership Development
  • Human Resource Management
  • Data Analytics & Reporting
  • Client Relationship Building
  • Training & Coaching
  • Customer Service Excellence

Timeline

District Manager

WIS International
07.2022 - 01.2025

Area Manager

7-Eleven
09.2021 - 07.2022

Market Loss Prevention Manager

Academy Sports + Outdoors
07.2018 - 10.2021

Operations Assistant Manager

Walmart Supercenter
07.2014 - 07.2018

Store Manager

Dollar General
11.2011 - 07.2014

Interview & Interrogation Techniques -

Wicklander-Zulawski & Associates Inc.

BBA - Business Administration and Management

Southwestern Oklahoma State University
ERIC BIXLER