Summary
Overview
Work History
Education
Skills
Quote
Timeline
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Eric Bland

Richardson,Tx

Summary

I am a personable, devoted, and committed individual with a drive to thrive in various settings. I am in search of a demanding role that can leverage my considerable expertise in sales and customer interactions. My ability to collaborate seamlessly with team members compliments my efficiency when working independently. I am eager to secure a position that fosters my growth and allows me to contribute my utmost to my employer.

Overview

16
16
years of professional experience

Work History

Service Technician

Marble Care Unlimited
Richardson, TX
01.2018 - Current
  • Monitored equipment performance, identified malfunctions and took corrective actions as needed.
  • Performed daily maintenance and inspections of machinery to ensure proper functioning.
  • Maintained records of all maintenance tasks performed on machines and equipment.
  • Perform other duties as assigned by management.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Completed variety of physical labor tasks.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Lifted objects weighing up to 50 pounds without assistance when necessary.
  • Worked with team members to ensure efficient workflow throughout the day.
  • Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
  • Maintained clean and safe working environment by removing debris from job site prior to shift completion.
  • Operated and maintained a variety of equipment including hand and power tools.
  • Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.

Department lead

Kroger
01.2016 - 01.2018
  • Handled day to day customer needs by making sure product was accessible
  • Worked with managers to understand operations in ordering product for the day and week
  • Managed a team of co-workers day to day needs as Well as righting schedules for the week.

Sales team Member

IKEA
01.2015 - 01.2016
  • Dealt with making sure the department was ready for customers to shop in a friendly and easily accessible environment
  • Handled customer needs face to face whether it be special orders or simply showing customers where to find a certain product
  • Worked hand and hand with manager on monthly sales reports, weekly live plant truck deliveries, customer flows
  • Weekly test buys
  • Stocked shelves and kept all aisles clean and clear of debris and straightened items regularly throughout the shift.

Apprentice to owner

Rock Dr
01.2014 - 01.2015
  • Assisted homeowners with any problem areas with their natural stone kitchens, bathrooms, powder rooms, floors, showers, counter tops etc
  • Involved maintenance work only; no installation
  • Assisted in sales and speaking directly with the homeowners, explaining what the job entailed to upselling other items noticed throughout the homes when performing an estimate
  • Prepped off areas where work was performed
  • Performed responsibilities such as honing, polishing, cleaning and sealing customers natural stone
  • Invoiced and collected payments
  • Cleaned out warehouse and vans daily
  • Data entry into Customer Relationship Software
  • Goldmine

Meat Market Associate/Assistant

Central Market
01.2013 - 01.2014
  • Maintain the meat case, assisted customers with any needs whether it be with directions to find a certain product to assisting them with meat related orders
  • Cutting/Scaling/Wrapping the meats to customers certain needs
  • Cleaning meat cases at the end of the day for closing
  • Assisted in all closing needs.

Sales Associate

Academy Sports & Outdoors
01.2011 - 01.2013
  • Kept the register clean and neat for all customers as well as processing customer orders, returns and exchanges
  • While working on the sales floor; assisted customers with any needs from foot sizing to picking a specific shoe to fit their daily needs
  • Also played a vital role in the marketing of certain shoe brands and changed out monthly sales displays
  • Made sure shoe displays were in order, neat and clean at all times.

Team Specialist

Whole Foods
01.2008 - 01.2011
  • Cart Runner - Retrieving carts in a timely fashion and periodically checking the store for empty carts
  • Insured front end was always clean and assisted cashiers while bagging groceries
  • Cashier - Counting the register before and after shift, friendly and efficiently taking care of customer needs while processing orders
  • Team Specialist - Cart Runner, Cashier, Ordered Supplies for front end needs and store janitorial needs
  • Kept front end clean and organized.

Education

High School Diploma -

JJ Pearce Highschool
Richardson
05-2008

Skills

  • Exemplary team leadership skills including coaching and development
  • Critical decision making
  • Proven ability to adapt to change
  • Unparalleled customer focus
  • Strong written and verbal communication
  • Proven record in setting and achieving goals
  • Excellent customer service relations
  • Invoicing and collections

Quote

I am in competition with no one. I have no desire to play the game of being better than anyone. I am simply trying to be better than the person I was yesterday

Timeline

Service Technician

Marble Care Unlimited
01.2018 - Current

Department lead

Kroger
01.2016 - 01.2018

Sales team Member

IKEA
01.2015 - 01.2016

Apprentice to owner

Rock Dr
01.2014 - 01.2015

Meat Market Associate/Assistant

Central Market
01.2013 - 01.2014

Sales Associate

Academy Sports & Outdoors
01.2011 - 01.2013

Team Specialist

Whole Foods
01.2008 - 01.2011

High School Diploma -

JJ Pearce Highschool

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Eric Bland