Experienced healthcare professional with strong background in ensuring efficient patient access and administrative processes. Proven ability to collaborate effectively with medical teams and adapt to changing needs. Skilled in managing patient records, scheduling, and providing exceptional customer service. Recognized for reliability and achieving results in high-pressure environments.
Work History
Purchasing agent / Database Entry Specialist
3 Years 1 Month
J.F Bongout Bakery | 07.2023 - Current
Prepared and issued purchase orders to meet bakery operational needs, contributing to seamless inventory management.
Managed returns and exchanges, resolving discrepancies promptly to maintain customer satisfaction.
Accurately input and updated data within the store’s database systems, facilitating real-time access to information.
Assisted in database updates and system upgrades, enhancing operational efficiency.
Maintained records of purchases and procurement documents to ensure legal compliance and facilitate audits.
Patient Access Coordinator
8 Months
Baptist Health Lexington | 01.2025 - 09.2025
Updated patient charts and verified personal and insurance information to ensure accuracy and compliance.
Established patient accounts for pre-admission and direct admits using face sheets in OnBase to facilitate timely processing.
Looked up and updated patient charts, verified personal and insurance info.
Resolved account issues by utilizing Epic’s checklist and verifying insurance information on sites like Waystar, Availity, and MyCGS.
Made sure all paperwork followed HIPAA rules, including consent forms and electronic signatures.
Male Drug Test Representative
5 Months
Averhealth | 01.2024 - 06.2024
Welcomed and registered participants, ensuring accurate entry in Averhealth participant log to maintain comprehensive records.
Coordinated the shipment of patient samples to the Averhealth lab, ensuring accuracy and integrity.
Maintained strict confidentiality and compliance in safeguarding participants' medical records.
Coordinated shipment of patient samples to Averhealth lab, ensuring accuracy and integrity to support reliable testing outcomes.
Intern
4 Months
Every Nation Cincinnati Church | 09.2022 - 01.2023
Dedicated 10 hours weekly to support church departments, enhancing community outreach and operational effectiveness.
Assisted in classroom settings, providing support for the children’s ministry teachings.
Assisted in classroom settings, supporting children's ministry teachings and fostering an engaging learning environment.
Greeted church attendees warmly at the entrance, creating a welcoming atmosphere.
Organized Bible study groups, promoting spiritual development and community engagement within campus groups.
Desk Manager
3 Months
NKU Housing Program | 01.2022 - 04.2022
Managed job hiring events, interviewing and selecting potential employees to build a well-qualified workforce.
Developed and maintained employee work schedules using Excel to ensure optimal shift coverage.
Led developmental conversations with employees to enhance workflows and support job success.
Innovated new work processes, enhancing operational efficiency and employee satisfaction.
Guided individuals through hiring paperwork, ensuring a clear understanding of qualifications, particularly for international students.
Education
Master’s Health Administration - Healthcare and business management
UK | Lexington, KY | 05-2027
anticipated
Bachelor of Science - Health Informatics, Minor in Business Informatics
Northern Kentucky University | Highland Heights Ky | 05-2023
3.6 GPA
Extracurricular Activities: Internship
Skills
Epic
HIPAA Compliance
Medical Records Management
Database Management
Data visualization
SQL
SharePoint management
Excel proficiency
E-commerce Management
Procurement Analysis
Medical Terminology
Javascript
Data automation
R
Database Reporting
Inventory Management
Timeline
Patient Access Coordinator
Baptist Health Lexington
01.2025 - 09.2025Read More
Male Drug Test Representative
Averhealth
01.2024 - 06.2024Read More
Purchasing agent / Database Entry Specialist
J.F Bongout Bakery
07.2023 - CurrentRead More
Intern
Every Nation Cincinnati Church
09.2022 - 01.2023Read More
Desk Manager
NKU Housing Program
01.2022 - 04.2022Read More
UK
Master’s Health Administration from Healthcare and business management
Read More
Northern Kentucky University
Bachelor of Science from Health Informatics, Minor in Business Informatics