Eric Boyce
MEMPHIS,TN
Summary
Accomplished business owner and service technician with a proven track record at ETCTEA CABLING/WIRING SERVICE and AT&T Telecommunications. Excelled in enhancing customer satisfaction and building strong client relationships, while expertly installing and repairing low voltage equipment. Demonstrated exceptional verbal communication and small business operations skills, significantly improving work integrity and professionalism among young adults.
Overview
18
18
years of professional experience
Work History
Owner
ETCTEA CABLING/WIRING SERVICE
04.2008 - 03.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Service Technician
AT&T Telecommunications
01.2000 - 04.2008
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
Associate In Electronics Engineering Technology - Electrical Equipment Installation And Repair
SPARTAN SCHOOL OF AERONAUTICS
Tulsa, OKAssociates Of Electronics Technology - Electronics Equipment Installation And Repair
State Tech At Memphis
Memphis, TNSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Building young adults work integrity, ethics, and professionalism
- Installing and repairing low voltage equipment
Quote
"IF IT AIN'T RIGHT WE CAN'T SLEEP AT NIGHT "
Eric V Boyce
Work Preference
Work Type
Contract WorkFull TimeWork Location
HybridImportant To Me
Career advancementWork-life balanceTimeline
Owner
ETCTEA CABLING/WIRING SERVICE
04.2008 - 03.2018
Service Technician
AT&T Telecommunications
01.2000 - 04.2008
Associate In Electronics Engineering Technology - Electrical Equipment Installation And Repair
SPARTAN SCHOOL OF AERONAUTICS
Associates Of Electronics Technology - Electronics Equipment Installation And Repair
State Tech At Memphis
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