Eric Brown
Erin,NY
Summary
Dynamic Parts Manager with a proven track record at AutoZone, excelling in inventory management and customer service. Adept at improving operational efficiency and enhancing customer satisfaction through effective communication and multitasking. Committed to continual improvement and fostering positive team dynamics, ensuring a high-quality experience for all stakeholders.
Professional in parts management with strong track record in inventory control, supplier relationship management, and process optimization. Adept at fostering team collaboration and ensuring efficient operations. Known for flexibility and reliability in addressing evolving needs. Skilled in logistics, procurement, and customer service, consistently delivering impactful results.
Overview
28
28
years of professional experience
Work History
Parts Manager
AutoZone
Ithaca, NY
08.2024 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Managed daily operations, including budgeting, and reporting activities related to parts sales.
My Garage
Automotive
Erin, NY
01.2020 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Retail Parts Professional
Advanced Auto Parts
Ithaca, NY
09.2018 - 01.2020
- Participated in ongoing professional development opportunities to expand expertise in the automotive field.
- Handled customer inquiries and resolved issues in a timely manner, fostering positive relationships and repeat business.
- Processed customer transactions accurately while maintaining strict adherence to company policies and procedures.
- Contributed ideas during team brainstorming sessions aimed at enhancing the overall shopping experience for our clientele.
Hydrostatic Tester
Hilliardcorp
Elmira, NY
03.2012 - 08.2018
- Collaborated with engineers to develop effective testing procedures for new products and projects.
- Assisted in training new employees on proper use of equipment, safety protocols, and company-specific procedures.
- Provided valuable input during the development phase of new products, offering expertise on material suitability for high-pressure applications.
- Increased efficiency of testing operations by maintaining and calibrating equipment regularly.
Commercial Cleaner
Amazing Commercial Cleaning
Ithaca, NY
09.2011 - 03.2012
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
Mechanical Technician
C&s Automotive
Van Etten, NY
03.2007 - 09.2011
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
Machine Operator
Borgwarner
Ithaca, NY
03.2000 - 03.2007
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Machine Operator
VTI
Van Etten, NY
04.1997 - 03.2000
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Education
High School Diploma -
Spencer Van Etten
Spencer, NY06-1995
Skills
- Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Improving customer satisfaction
- Efficient multitasking
- Machine operation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved teaching myself how to weld by completing welding with accuracy and efficiency.
- Resolved product issue through consumer testing.
Languages
English
Timeline
Parts Manager
AutoZone
08.2024 - Current
My Garage
Automotive
01.2020 - 08.2024
Retail Parts Professional
Advanced Auto Parts
09.2018 - 01.2020
Hydrostatic Tester
Hilliardcorp
03.2012 - 08.2018
Commercial Cleaner
Amazing Commercial Cleaning
09.2011 - 03.2012
Mechanical Technician
C&s Automotive
03.2007 - 09.2011
Machine Operator
Borgwarner
03.2000 - 03.2007
Machine Operator
VTI
04.1997 - 03.2000
High School Diploma -
Spencer Van Etten