Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Eric Bufo

Mays Landing,NJ

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

31
31
years of professional experience

Work History

General Manager of Operations

ACRA Turf Clubs
Egg Harbor, NJ
01.1992 - 06.2023
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Oversaw financial management, budget management, accounting and payroll activities.

Education

High School Diploma -

Roxborough High School
Philadelphia, PA
06.1983

Skills

  • Policies and Procedures Implementation
  • Budget Development and Management
  • Workforce Training
  • Staff Training and Development
  • Customer Service
  • Operations Oversight
  • Problem-Solving
  • Team Leadership
  • Operations Monitoring
  • Staff Training

Accomplishments

  • Identified and acquired [Number] high-value new clients for the company.
  • Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%.
  • Consistently maintained high customer satisfaction ratings.

Timeline

General Manager of Operations

ACRA Turf Clubs
01.1992 - 06.2023

High School Diploma -

Roxborough High School
Eric Bufo