Eric Chavez
SAN MARCOS,Texas
Summary
Dedicated Assistant Manager with expertise in staff scheduling, inventory control, and customer service. Focused on optimizing operational efficiency and ensuring health compliance. Experienced in training teams and managing customer relationships to drive satisfaction and loyalty.
Overview
1
1
Language
10
10
years of professional experience
Work History
Assistant Manager
Popeyes® Louisana Kitchen
Austin, Texas
03.2015 - 07.2025
- Assisted in managing daily operations and staff scheduling for restaurant efficiency.
- Managed customer service inquiries and complaints in a timely manner.
- Handled customer inquiries and resolved complaints to ensure satisfaction and loyalty.
- Trained new employees on service standards and food preparation procedures.
- Ensured compliance with health and safety regulations during food handling.
- Addressed customer service inquiries and complaints promptly to enhance satisfaction.
- Managed cash handling procedures to maintain financial accuracy and security.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cashier
Wendys Restaurant
Austin, Texas
01.2024 - 02.2025
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured secure handling of cash, credit, and mobile payments to prevent errors.
- Processed customer transactions accurately and efficiently at fast-paced restaurant.
- Greeted customers and addressed inquiries about products and services to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure a pleasant environment for customers.
- Maintained cleanliness and organization of cashier station during busy shifts.
- Adhered to food safety regulations while handling cash and food items.
- Replenished shelves with merchandise efficiently.
- Supported team by assisting with various tasks to facilitate smooth daily operations.
Education
GED -
Travis High School
1211 E Oltorf St05-2012
Skills
- Staff scheduling
- Employee training
- Cash handling
- Health compliance
- Workplace safety compliance
- Customer service
- Customer satisfaction management
- Client relationship management
- Retail operations
- Inventory control
- Operational efficiency
- Sales growth
- Cost control
- Cash management
- Effective communication
- Team building
Languages
English and Spanish fluent reading and writing
Limited
Timeline
Cashier
Wendys Restaurant
01.2024 - 02.2025
Assistant Manager
Popeyes® Louisana Kitchen
03.2015 - 07.2025
GED -
Travis High School