Eric Cody
Los Angeles,CA
Summary
Highly skilled and customer oriented server with extensive experience in the hospitality industry. Exceptional ability to provide attentive service, anticipate guest needs and deliver a seamless dining experience. Proficient in menu knowledge, order accuracy and maintaining a welcoming atmosphere, while consistently exceeding guest expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server/Trainer
Local Kitchen And Wine Bar
Santa Monica, CA
03.2021 - 12.2023
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
- Implemented upselling techniques, boosting overall revenue for the restaurant.
Server/Trainer
Westside Tavern
Los Angeles, CA
09.2017 - 03.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server/Trainer
Nichol's Restaurant
Marina Del Rey, CA
10.2011 - 03.2018
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
Education
Echosonography Certification - Echosonography
West Coast Ultrasound Institute
Beverly Hills, CA06.2010
Skills
- Safe Food Handling
- Menu Memorization
- Order Accuracy
- Wine service
- Food and beverage pairings
- Server etiquette
- Exceptional communication
- Training expertise
- Banquet Coordination
- Allergy awareness
Certification
ServSafe
Timeline
Server/Trainer
Local Kitchen And Wine Bar
03.2021 - 12.2023
Server/Trainer
Westside Tavern
09.2017 - 03.2020
Server/Trainer
Nichol's Restaurant
10.2011 - 03.2018
Echosonography Certification - Echosonography
West Coast Ultrasound Institute