Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Eric Collins

Windsor,VA

Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Overview

17
17
years of professional experience

Work History

Team Lead

Chick-Fil-A
Suffolk, VA
12.2015 - Current
  • Maintain high standards of customer service during high volume, fast-paced operations.
  • Communicate clearly and positively with coworkers and management.
  • Master point-of-service (pos) computer system for automated order taking.
  • Oversee currency and credit transactions quickly and accurately.
  • Followed procedures for safe food preparation, assembly, and presentation.
  • Assist management with inventory control and stock ordering.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Resolve complaints promptly and professionally.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Takes initiative to find extra tasks when scheduled duties were completed.

Lawn Care Owner

Eric’s Lawn Care
Smithfield, VA
03.2007 - 10.2023
  • High experience base in landscape and groundskeeping work.
  • Excellent familiarity with a variety of tree and plant types.
  • Strong expertise in operating small and large hand motorized garden landscaping tools.
  • Superior ability to work in a variety of extreme outdoor temperatures.
  • Exceptional ability to lift objects weighing up to 75 pounds.
  • Good prioritizing and organizing skills.
  • Sound communication and interpersonal skills.
  • Excellent customer service based skills.

Education

Master of arts in Executive leadership -

Liberty University
12.2023

Bachelor of Sociology -

Christopher Newport University
Newport News, VA
07.2019

Associate of Business Administration -

Paul D. Camp Community College
Franklin
07.2017

Skills

  • Organization
  • Communication
  • Dependability
  • Integrity
  • Empathy
  • Adaptability
  • Data analysis
  • Customer Service
  • Leadership
  • Management Skills
  • Problem Solving
  • Time Management
  • Teamwork
  • Willingness to learn
  • Production Monitoring
  • Schedule Management
  • Performance Monitoring
  • Workplace Safety
  • Performance Improvement
  • Diversity and Inclusion
  • Quality Control
  • Complaint Resolution
  • Coaching and Mentoring
  • Employee Engagement
  • Key Performance Indicators
  • Product Management

References

  • Megan Oliver, Chick-Fil-A, 757-235-2156
  • Nicki Dalton, Chick-Fil-A, 757-538-0941
  • Dave Bailey, Naval Hospital, 757-871-8506
  • Keith Armstrong, Client, 757-357-4373
  • Richard Collins, Dominion, 757-876-2804

References

References available upon request.

Timeline

Team Lead

Chick-Fil-A
12.2015 - Current

Lawn Care Owner

Eric’s Lawn Care
03.2007 - 10.2023

Master of arts in Executive leadership -

Liberty University

Bachelor of Sociology -

Christopher Newport University

Associate of Business Administration -

Paul D. Camp Community College

Similar Profiles

CREATE PROFILE
Eric Collins