Ethan Levinson
Brooklyn,NY
Summary
Dedicated team leader with expertise in quality assurance initiatives, issue resolution, and interpersonal communication. Proficient in project management, personnel training, and production scheduling. Sets an example for work ethic, punctuality, and quality.
Overview
6
6
years of professional experience
Work History
Team Lead
Clarks Shoes
Brooklyn, NY
08.2025 - Current
- Led team in daily operations and ensured effective workflow management.
- Trained staff on product knowledge and customer service techniques.
- Coordinated inventory management to maintain stock levels and organization.
- Implemented training programs to enhance employee skills and performance.
- Delegated daily tasks to team members to optimize group productivity.
- Performed opening and closing procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
Sales/Stock Associate
Hollister
Brooklyn, NY
04.2024 - 10.2025
- Delivered exceptional customer service, assisting customers in finding products that fit their style and needs.
- Supported store operations by managing inventory, restocking merchandise, and ensuring well-organized product displays.
- Promoted brand loyalty and store promotions by engaging with customers, providing product knowledge, and fostering a positive shopping experience.
- Processed sales transactions accurately through the POS system, handling cash and credit card payments.
- Contributed to store sales goals by exceeding individual sales targets and participating in team efforts to increase store revenue.
- Ensured store compliance with visual merchandising standards, helping maintain the brand's aesthetic and atmosphere.
MANAGER
Uncle Louie G's
Brooklyn, NY
06.2021 - 03.2024
- Managed day-to-day operations, including overseeing staff, scheduling, and ensuring exceptional customer service standards were met.
- Handled inventory, ordered supplies, and maintained stock levels to ensure the shop ran efficiently.
- Trained and supervised a team of employees, fostering a positive work environment and high employee retention.
- Processed customer orders, ensured timely service, and addressed customer inquiries or issues to ensure satisfaction.
- Maintained cleanliness and organization of the store, adhering to health and safety regulations.
- Monitored sales trends and assisted in implementing promotions to increase customer traffic and sales.
ASSISTANT MANAGER
Tim Hortons
Brooklyn, NY
03.2020 - 06.2023
- Assisted in managing daily operations and staff schedules for smooth service.
- Ensured compliance with food safety and sanitation regulations during shifts.
- Trained new employees on customer service standards and operational procedures.
- Collaborated with team members to maintain inventory levels and stock supplies.
- Handled customer inquiries and resolved issues to improve customer satisfaction.
Education
Bachelor of Science -
Brooklyn College
Brooklyn, NY05.2025
Skills
- Employee training
- Visual merchandising
- Sales strategies
- POS Systems
- Problem-Solving
- Organization
- Teamwork
- Team leadership
Timeline
Team Lead
Clarks Shoes
08.2025 - Current
Sales/Stock Associate
Hollister
04.2024 - 10.2025
MANAGER
Uncle Louie G's
06.2021 - 03.2024
ASSISTANT MANAGER
Tim Hortons
03.2020 - 06.2023
Bachelor of Science -
Brooklyn College