Eric cruz
St. Cloud
Summary
Detail-oriented individual with exceptional communication that is also fluent in Spanish/English. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Car Technician
Automotive Avenues
Wall Township, NJ
03.2024 - Current
- Diagnosed engine issues using advanced diagnostic tools and equipment.
- Developed efficient workflow processes to enhance service delivery and reduce turnaround times.
- Collaborated with parts department to ensure availability of necessary components for repairs.
- Contributed to business growth through exceptional customer service, resulting in repeat clients and referrals.
- Due to the dealer selling 1000+ cars per month, the shop is very fast pace having 18 technicians. Working with my pay rate as FLAT rate and not hourly has created me to work in a tedious and fast working style
- NO MATTER WHAT THE ISSUE IS IT WILL GET SOLVED
Car Mechanic
Infiniti / Nissan of Edison
Edison, NJ
03.2023 - 03.2024
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Repaired and replaced faulty components to restore vehicle functionality.
- Helped sales and repairs between spanish speaking customers and english speaking only service and parts managers
- 80% of alignments were done by me, couldn't do every one due to having a off day
- Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
Car Mechanic
ACJ Auto Repair
Elizabeth, NJ
02.2022 - 03.2023
- Conducted routine maintenance services, including oil changes and tire rotations.
- Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
- Delivered reliable maintenance services by routinely inspecting vehicles and addressing any potential issues proactively.
- Did more then 75% of the shops suspension repairs.
- Every alignment were done by me on every/any vehicle.
Sales Associate
Timberland
Elizabeth, NJ
11.2021 - 02.2022
- Managed inventory levels, ensuring timely restocking of popular items and maintaining organization.
- Operated point-of-sale system efficiently, processing transactions and handling cash accurately.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
Car Washer
Super Carwash and Quick Lube
Elizabeth, NJ
02.2021 - 09.2021
- Performed thorough exterior and interior cleaning of vehicles to enhance customer satisfaction.
- Operated pressure washers and vacuums efficiently while adhering to safety protocols.
- Maintained cleanliness and organization of work area, contributing to a safe environment.
- Assisted in training new staff on cleaning techniques and equipment usage.
Sales Associate
US 1 Discount Liquors
Elizabeth, NJ
03.2020 - 02.2021
- Assisted customers in selecting products and providing recommendations based on preferences.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
ASE Mechanical Certification - Mechanic
Lincoln Tech
Union, NJ11-2022
High School Diploma -
Tomas Edison Career Accademy
Elizabeth, NJ06-2021
Skills
- Goal oriented
- Meeting deadlines
- Sales development
- Strong negotiation skills
- Advanced diagnostics
- Alignment techniques
- Drivetrain components
- Electrical systems
- Suspension systems
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working
Timeline
Car Technician
Automotive Avenues
03.2024 - Current
Car Mechanic
Infiniti / Nissan of Edison
03.2023 - 03.2024
Car Mechanic
ACJ Auto Repair
02.2022 - 03.2023
Sales Associate
Timberland
11.2021 - 02.2022
Car Washer
Super Carwash and Quick Lube
02.2021 - 09.2021
Sales Associate
US 1 Discount Liquors
03.2020 - 02.2021
ASE Mechanical Certification - Mechanic
Lincoln Tech
High School Diploma -
Tomas Edison Career Accademy