Eric Davidson
Amelia,OH
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
21
21
years of professional experience
Work History
Sales Manager
Davidson Brothers Auto Sales LLC
2022.01 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
General Manager
The Car Guys Auto Mart LLC
2019.07 - 2022.01
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Site Reliability Engineer
Radios Plus Sales And Service Inc
2015.02 - 2020.07
- Improved incident management workflows by creating comprehensive documentation on troubleshooting procedures and common issues resolution steps.
- Developed custom scripts/tools as needed to automate routine tasks, increasing overall team productivity and efficiency.
- Ensured high availability of services by developing comprehensive disaster recovery plans and backup procedures.
- Enhanced system reliability by implementing monitoring tools and automation techniques.
- Conducted root-cause analyses after major incidents to identify areas for process improvement or technical enhancement opportunities.
- Ensured compliance with relevant industry regulations regarding data privacy standards by actively participating in audits assessments.
Lead Installation Technician
Radios Plus Inc
2003.01 - 2015.02
- Provided exceptional service by troubleshooting issues and resolving them promptly during installations.
- Completed complex installations within tight deadlines, showcasing strong problem-solving abilities and adaptability under pressure.
- Reduced installation time with efficient project management and team coordination.
- Assisted in the hiring process of skilled technicians, resulting in an overall stronger workforce capable of handling larger projects more efficiently.
Education
Associate of Applied Science - Information Systems And Support
ITT Technical Institute - Cincinnati
Cincinnati, OHHigh School Diploma -
Western Brown High School
Mount Orab, OH05.2005
Vocational Certificate - Information Technology
Southern Hills Vocational Center
Georgetown, Oh05.2005
Skills
- Relationship Building
- Sales team training
- Goals and performance
- Staff Management
- Direct Sales
- Sales strategy development
- Lead Generation
- Solution selling
- Performance Management
Timeline
Sales Manager
Davidson Brothers Auto Sales LLC
2022.01 - Current
General Manager
The Car Guys Auto Mart LLC
2019.07 - 2022.01
Site Reliability Engineer
Radios Plus Sales And Service Inc
2015.02 - 2020.07
Lead Installation Technician
Radios Plus Inc
2003.01 - 2015.02
Associate of Applied Science - Information Systems And Support
ITT Technical Institute - Cincinnati
High School Diploma -
Western Brown High School
Vocational Certificate - Information Technology
Southern Hills Vocational Center
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